I had a wonderful experience with VA United.#1 Fantastic communication skills in the loan process. I praise you for your superb customer service and support.
#2 Your software is just awesome! it was so great to know what you need and where we are in real time.The only thing I wish we could improve is the rate. We qualified for a lower rate at a different institution. Unfortunately, we have not heard from the bank in a timely manner to match the price. It was worth the effort because the loan process with VA United was seamless. Cant praise enough your wonderful system and customer service support. I've had 6 loans in my lifetime, and this one is by far the best!
Very easy to work with. The team held my hand through the entire process. Will definitely recommend them and use them again.
Thanks for all the help guys!!
The whole team was great
This may have been my first house but I couldn’t imagine working with a better company. Wish the numbers for this survey were higher than 10!!!
Veterans United as a staff are great.
Joel was great. Was at ease when talking to him. Everything felt good. Had faith that he knew what he was doing.
Very satisfied with the service given.
Tanner and the team went above and beyond to ensure this was a smooth process. Tanner kept us informed from start to finish and always made himself available if we had any questions, no matter the time or day. Tanner is a true professional who strives to ensure customer satisfaction is a top priority.
Thank you to Tanner and the rest of the team for making our home buying experience pleasant and enjoyable.
Will be using Veterans United for the next home loan Lord-willing!
The team was incredible and walked us through everything involved in buying our home. In moments where I was confused or uncomfortable they took the time to clarify on any question I asked.
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The absolute best service and even though they are half way across the country, my team had my back, answered all my questions and offered helpful tips for me as a first time homebuyer!I cannot recommend them enough!
Amazing customer service
Always reached out during the entire process to make it as painless as could be highly recommend
The Team assisting us made our process smooth and efficient. Every question was answered in a timely manner and all our concerns were addressed. We couldn't have asked for a better experience. A special thanks to Jake Ferguson, the man, the myth, the legend. He was on top of his game the entire time and we really value his efforts. Thanks again from the Sims family.
A great company that helped me through a difficult closing process in the expert way.
