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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

412,380

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 412,380 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Would highly recommend!!! CJ Bommarito was outstanding. What he did for me to get to closing working on and off work time was amazing. Will use again in the future. Thanks.

headshot image of CJ Bommarito

Loan Officer: CJ Bommarito

NMLS# 1995169

5 out of 5 Stars
Would Recommend
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend

I didn't expect to have a team, let alone a team of dedicated and professional people there with me every step of the way! My dreams of home ownership is now a reality and I would not have been able to make this happen without them!!

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend

Overall very satisfied with the process

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

0.5 out of 5 Stars

I think veterans United should train its people better and hire people that care as much about helping others, as much as they do clocking out on a Friday.

Response from Veterans United

Thank you for this information Richard. A member of our Client Advocate Team has left you a message for additional details. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and discuss ways that we might improve.

4.5 out of 5 Stars
Would Recommend

Outstanding team all around. They are courteous, caring, diligent and will make homebuying not only stress free, but a beautiful experience!

headshot image of AJ Greiner

Loan Officer: AJ Greiner

NMLS# 2373755

5 out of 5 Stars
Would Recommend

Every one was awesome and did an awesome job, thank you so much

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Veterans United we're very quick to respond and explain all questions during the process. They were excellent in responding and working with our Realtor to get us to closing. We appreciate ask their hardwork.

headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

5 out of 5 Stars
Would Recommend
headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars
Would Recommend
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

Exceptional work was done by all! Thank you so much!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
Would Recommend
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

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5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

4.5 out of 5 Stars
Would Recommend

Only stressful thing was the amount of people in the communication process, I do however understand it's necessity in most cases but at times with trying to disseminate information amongst the team itself seemed degraded to a level that got concerning at times. Overall It was a steep learning curve in buying my first house, but the team provided a satisfying results and I liked that most of all. Thank you to everyone involved for helping me into my home, I've wanted this for a very long time and you helped me achieve it.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend

Everyone was kind and very helpful during the whole process in helping us find our family dream home

headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend

A couple of months ago we tried applying for a mortgage through a local mortgage company, and unfortunately it wasn’t the experience we were hoping for. We tried again 7 months later and it was amazing from start to finish. Beginning with Steven who helped use get ready for the pre-qualification process, to our Loan Officer Alea, down to Jeffery and Nicole who communicated everything that was needed throughout the process and heard us out for our timeline and needs. We closed on our home in about 26 days! We really do appreciate everyone in this team up in San Antonio with Veterans United.

headshot image of Alea Schuyler

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend

The folks at Veterans United made buying a home easy!!Forever GratefulThe Kelly family

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

More Reviews

See all 412,380 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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