Chace is the gold standard for loan officers! Veterans United and all of the veterans that have the honor to work with Chace experience excellence, professionalism, and the most knowledgeable advocate in the industry. I closed my loan in under 30 days. Chace and his phenomenal team including Julian, Lauren, Dylan and the others who work diligently behind the scenes on my behalf made this entire process seamless. They hit the ball out of the park! If I am or anyone that I know ever needs a loan, it's Veterans United all the way!
Veterans United was hands down the ULTIMATE home buying assistance! We thought buying a home would be so complicated but Veterans United made this process extremely simple and pleasant!
Dylan and Donna were absolute professionals throughout the whole process. Answered all my questions and really made me feel like I was being taken care of. The speed of the whole process has many people blown away, myself included. I hope that all your employees are as invested as these two were! Thank you again and we look forward to using Vets United down the road!
Our home buying experience with Veterans United was seamless. We had a great experience. We never had any issues with our process and felt so supported. I will recommend VU to any veteran needing a home loan.
The loan assumption process went as smooth as it could and the team was great. It was the aftermath that I am still dealing with. The discrepancies in payments causing a late fee and unnecessary confusion. And then insurance lapse during the period that I didn't even own a home. What is going on United Veterans? I bet none of you even know.
Response from Veterans United
Thank you for the great feedback and for connecting with one of our client advocates, Elijah! Your comments have helped us consider ways to influence third parties and help them improve communication with one another. We are grateful for your business and we look forward to serving you in the future. Your advocate does remain availble to assist with any further questions or concerns.
I am so very thankful for the expertise and professionalism provided by Veterans United Home Loans team members throughout my homebuying experience, and I will be forever grateful!
I think we were very lucky to work with Tim. He did an amazing job. His professionalism and dedication to helping with our first home loan. No question was to big or small to ask, he found the answers. The amount of stress that comes with doing all of this with my husband overseas. His experience and efforts, helped us close the house in just weeks. Thank you is not enough to say, that is appreciating Tim. If you are looking for a professional and kind lender, you should work with Tim, I promise you will not be disappointed when working with him and team. Good luck to everyone.
Amanda,Mitchell and Jake Levi was wonderful. Professional and outstanding service.One improvement I’ll would suggest a better modern app optimization for sure.
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Destiny and her team worked very hard to make closing happen sooner than later for us and we're forever grateful. We are now moving into our new home and looking forward to doing future business with Veterans United and their teams. Thanks again from there McCall family!!
The entire team that helped secure my loan was helpful and knowledgeable. They made the home buying process extremely easy
I’m soo thankful for Veterans United. My kids and I are extremely thankful for all the hardwork John and his team did to get us in our new home. They worked extremely hard to the end . My kids and I thank you !
Could not have been happier