Thomas had me ready in no time flat. They also understood when I was overwhelmed due to work and trying to get all the info they needed and didn't push me to finish stuff the moment I got it even though I may have.
This is a wonderful team. I was able to buy my first house and it was done using an app on my phone!
I used Rett Thompson’s team twice because my first experience was amazing and my second experience fell nothing short of exemplary. I hope Rett and his team continue to help other veterans in the future.
Everything went wonderfully and in a timely manner.
The Veterans United Team did an excellent job to assist me in getting approved. The entire program is the best on the market.The TEAM ensure your move is smooth and easy.KUDOS to Veterans United!!
I think that the entire team didn’t a phenomenal job. This is my first time buying a house and I was extremely nervous. They made it easy enough where I can make decisions and if needed, I was given some advice. I don’t think that I could have had such a smooth transition without the help of the team and am extremely grateful.
Every one was fantastic and well educated in their departments. They all made it quick and easy to get our new loan and into our new home!!
I'm 52 years old and this was one of the easiest things I have every done. The team I had worked their asses off at times and right at closing I know they did, they got it done just like they said they would. Just outstanding JUST F$#@ING OUTSTANDING WORK. Thank each and everyone on this team thank you very much for making this happen.
My wife and I do not recommend Veterans United Home Loans. They work in all the states but they do not follow the guidelines of each state. We were unvalued, lied to and had to deal with miscommunication. I do not like using disadvantages as a reason for things to go wrong, especially when you have the opportunity to improve your situations. After this loan mishap, we need a vacation. (Oh, I forgot, we have to go to work to move)
Response from Veterans United
Hello Elias, we appreciate your feedback on this matter. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. I'm really sorry to hear about your experience with us. It sounds like we missed the mark in a few key areas, and that’s definitely not the service we aim to provide. I know the home buying process can get stressful, especially when costs are estimated throughout and understand how important clear communication as well as following state guidelines are, especially during such a significant process like securing a home loan.
If you would like to reconnect with your client advocate, we remain availble to address and support you! You can contact them at 1-800-212-5200 or ClientAdvocate@vu.com. We're available from 9 a.m. to 5 p.m. CST Monday through Friday, but please reach out anytime that works for you.
the team was so good I real did not have many question. the team was answering question before I even ask. this was my second home buying and it was the easy do to the team of veterans United.
Veterans United was the only company that gave my husband and I a chance. While not fully qualifying for a VA loan yet, I was able to qualify for FHA. My mother and father didn’t even own their own houses ever, this is a huge goal that we took on together.If we had any hiccups on the road to buying our home, Justin and team were very transparent and definitely showed their dedication to making our home ownership dream come true.
Best mortgage company we have ever worked with!
This is the 2nd time using Veterans United and both times every one we have worked with has been great! They always keep you up to date on everything! Will never go to another lender again!
