Overall this was a GREAT team. Very thankful we had so much help in buying our first home.
Brittany was also extremely helpful keeping things on track. She always returned my calls in a timely manner. Keeping me up to date in the process. This team made this process much less stressful than it could have been! Very pleased .
I was scared, never had done anything like this before so as a first time potential homebuyer was definitely treading in uncharted territory! Communication was fantastic, like seriously never wondered what was going on, and had great advice throughout the whole process! Still can’t believe it went as smooth as it did! I am still pinching myself! I am so thankful for Nate and team there it was a pleasantly wonderful experience that kept my nerves at bay!
I would like to thank everyone at Veterans United for making this home buying experience easy and seamless. My wife and I are extremely thankful to Amber and Christina for helping us accomplish our goal of purchasing a home for our family. Thank you!!
We are so glad VU was able to guide us through this process as first time homebuyers. We will be using them for all our future home buying experiences!
There is a problem at Veterans United and some of the staff. First, the ToDo list that I sent every document through was not checked thoroughly and I had to resubmit the same page several times. The closing documents frequently had the wrong information and when I asked about them, Robert only said he’d “fix” the problem, but didn’t explained why they wrong. There are too many issues to address and frankly, I doubt anyone will even read this or call me for further investigation. Plain and simple, Robert was unprofessional to us and our realtor. I hope that Robert finds a new job and quick so that no one else has to deal with his problems.
Response from Veterans United
Shad, we take your feedback seriously and appreciate your point of view. Please consider touching base with one of our Client Advocate team members to explore this experience further. Our teams go to great length to prevent experiences like yours, and we want to understand what caused you to feel this way. Thank you for being honest with your review.
Thanks for everything
Awesome team to deal with and would highly recommend to any Veteran looking to buy a house.
Every was a delight to work with and made what could have been a stressful time very easy
Words can I explain how wonderful my team was I love it I love it I love it I'm so happy and excited
I put in Daniel's comment
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The Veterans United team was awesome. It was great to have all the people I worked with in one place. Great job!
I was able to celebrate two major milestones in my life effortlessly thanks to you guys. #1 getting married and #2 moving in to our first house together in the same month. It was a hectic month but with the expert help and clear communications, it was a breeze getting through the whole process. Only thing missing now is the picket fence. Thank you!
This is my first home-buying experience. I have heard some horror stories over the years and never thought I would be able to buy a house. This team stood by me through everything including a lazy real estate agent (not mine). They got me through it all! I am extremely happy and excited about my first home!
