Was very pleased with the whole experience. Quick and easy and they walked me through every step of the way. We love our our new home.
Veterans United made this homebuying experience easy and affordable. Great service.
Would highly recommend to any veteran seeking to buy a home.
John Parker and his team were great at helping and guiding me through the entire home buying process. Always there to answer my questions. Definitely A 10!!!
My loan was bungled from beginning to end. Through ignorance or inexperience I was sent on a wild goose chase for documents that didn’t exist over VA certification. The loan did not close when I requested because they waited until the last minute to work on it. I was left with nowhere to live for a week and had to move twice, once to a storage facility and then into my home. I was repeatedly asked for information I had previously provided. Finally, documents were sent to an incorrect address causing a further rescheduling if the closing. I trust that my experience was not the norm as I had researched Veterans United and they have a good reputation.
Response from Veterans United
Thank you for taking the time to let us know about your home purchase. Purchasing a home can take some time, and can run into unforeseen delays. We will use your feedback to help us improve our process and our communication going forward. Thank you for sharing John! If you want to provide any additional information, please reach out to our Client Advocate team.
Erica and Katie did an outstanding job with our home purchase, understanding, professional, good listeners, and very helpful thru the whole process. I would recommend them to any veteran who wants to purchase a home. Thank YouTim and Cindy
Courtney and Ellie were great. When we go to buy another house courtney will be the first one to call. We had a wonderful experience with this organization
Each time I have worked with Veterans United, I have been more than satisfied with the company and loan officers. After a rough few years, you allowed my daughter and I to own a home all on our own. It’s a huge deal for us.Thank you!
This was a great experience, I recommend this team to all. If you want the truth and an amazing comfortable process then rely on Mike, Erin, Troy and the rest of the team. It was definitely a pleasure doing business with them.
As a first time home buyer I was extremely nervous. Nathan Bitner and the staff from Veterans United made me feel comfortable and ensured I was well informed throughout the entire process. Their rates were better than USAA, and interacting with them was much easier. The next time I buy a home, Nathan and Veterans United will definitely be my choice.
Eric and Nathaniel honestly made the process so easy, that I didn’t feel like I was buying a house. Before Veterans United we tried a local lender and they literally asked us for our high school diplomas. ... why does that even matter?! The portal is seamlessly easy to navigate and I felt like everyone that was involved truly cared about my family and our new home. We got approved, were personally called by the team to congratulate us, had gifts sent in the mail beginning to end (all surprises, BTW!) and even gave us an amazing offer for home buying in the future. I felt that this experience was so personalized to the point where I would never know that they were likely talking to 10+ more families than mine. Thank you Veterans United for making the home buying process as simple as setting up a credit card, but making it as personal as if we are family. I really can’t thank y’all enough.
My Family and I couldn't be more satisfied with how smoothly the process went. Everyone member of the Veterans United Teams we spoke with was always positive, up beat, and genuinely cared for us. If you are using Veterans United you are in EXCELLENT HANDS.
Veterans United is the way to go! Every thing was easy for me because they was right there to walk you through any problem that I may have encountered or didn't understand. It made buying a house a piece of cake. I would highly recommend them to my friends and family.
Veterans United was truly amazing. So happy that I chose them, they made everything so simple and quick. I would highly recommend that other veterans use Veterans United Home Loans.
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Thank You, Carl, Jason, and the whole team we had an outstanding experience. Thank you very much for helping us acquire our new home. Everyone was very reliable and professional. Both Carl and Jason were always there to help us every step of the way. It made the process easier for me. I would highly recommend Veterans United to my friends and family. I can't thank you guys enough for all your help.
Very good communication by s Jonathan Lucas . Excellent follow.
VUHL has the Veterans count first . They helped me step by step till I got my home. Then called me to everything went smoothly. Matthew Czerwonka is a true professional at his job.
