This team was the total package! Our first time home buying experience couldn’t have been better! No question was too small and no request too big! They worked quickly and I never lost communication with anyone! I talked to our loan officer and Realestate agent almost daily. We were kept up to date every step of the way! I’d recommend everyone to go through Veterans United!
As always Blake is a pleasure to work with. This time it was dead simple but still thankful he circled back to make sure we got in on the reduced interest rate.
I just want to say the biggest THANK YOU to Taylor, Jake, Katie, and Hanna. There was about a year gap from when I spoke with Taylor to me reaching back out to him and I’m glad I did. The other lender I was working with was accommodating until things hit a seriously unfavorable snag at which point I reached back out to Taylor. I was simply paranoid that I wasn’t going to be able to get the new build my family and I had been working on since August 2024 since we were not going to be able to use my spouse’s income anymore. In a hail mary I just wanted to find out how much house I would qualify for with just my income and to my surprise, Taylor and the team told me that they could still close me on our custom new build. This was all less than 2 months from my scheduled closing which is now complete. I will forever sing the praises of my experiences with Veteran United and recommend Taylor Holman, Jake Tecklenburg, Katie Burkemper, and Hanna Schwartz by name.
No one beats our VU team!
Awesome
Veterans United (my team in particular) is an outstanding organization and is user friendly to any veteran that is the market for a VA home loan. Class act and made the process as painless possible.
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You guys did great, the seller was just a jerk
When I first reached out and found everything was going to be over the computer I was a little nervous. But the app and the staff was so easy to work with. I am extremely happy with the team that I was given. From start to finishing they were amazing, and honestly that word doesn't even come close to how I feel about those folks. A big tha k you to veterans united and my team. Thank you so much.
Everyone Was Awsome
Chris did a very great job with helping me get approved for my house. I appreciate how he was always available and encouraging me throughout the process.
The low marks are due to missing the closing day which cost us $2000. David will say that the dates moved around, which they did, moved from the 24th of April to the 28th. He would also so the moisture/pest inspection was expired - true, but he told us on the 25th, it was done by the 27th. So, first, you'd think it would have gone to under writing on the 24th (it didn't)? Then we were supposed to close on the 28th at 1000, which was communicated and agreed to by the team. At 1pm on the 28th, David calls and asks for 30 day statements from my bank and investment account (sent within 10mins) - should have been done prior to the 28th?
Couple of un-appreciated statements from Dave:
- Thanks for rolling with the punches.
- Yah, trying to train my team, somethings got missed. (Blaming your subordinates, not pro).
- I think Katelynn was fine.
BUT, I think the interest rate was good at VUHL. And Dave was a good salesman, pulled me away from USAA. But overall, he cost me money and could have lost the house.
From beginning to end, Crystaline, Abbey and Cole were like a well oiled machine. Each compliments the other and works as a single unit to go above and beyond what others would. I have never been treated as well as this team made me feel. Words are not enough to express how important they are to me and how special they made this process. Thank you, thank you, thank you!!!
