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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,269

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 472,269 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Marcus and Team made my entire process really smooth! Great communication throughout every step, giving great advice and definitely had my best interest at heart. As a first time homebuyer, I felt the entire process was pretty quick and smooth as long as I did my due diligence. It was an honor working with this team at veterans united! Thank you for everything! I could not have hoped for a better experience because it was the best experience for me!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend

My experience was great! Easy process and informed every step of the way!Jeremy Arnold and Katie made my experience very enjoyable! Definitely will use VU on my next purchase!

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

It was an amazing experience and Taylor made me and my wife very comfortable throughout the whole process! I would and am going to recommend you guys to all my veteran friends! Thank you guys for helping make a major life decision into an enjoyable experience.

headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
Would Recommend
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend

It was a process that was made easier by the loan team. The loan officer did a great job.

headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Would Recommend

Really went smooth. The folks assigned were fantastic and kept us up to date.
Was a pleasure working with them.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Working with Cal Thompson at Veterans United Home Loans was one of the best parts of our home-buying experience. He did an excellent job pulling back the covers and clearly explaining interest rates and the lending process in a way that actually made sense. His transparency and honesty stood out from the start.Cal was extremely responsive — fast replies, clear expectations, and never any pressure. Most importantly, he stood by his word, which made it easy to stay loyal to in an industry where loyalty is rare.I’m pretty nit-picky when it comes to consumer services, and I almost never recommend anyone because I feel like my name is tied to it — but I would absolutely recommend Cal. That’s how much I appreciated the way he handled our loan from start to finish.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend
headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars
Would Recommend
headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars
Would Recommend

Just perfect

headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

4.5 out of 5 Stars
Would Recommend

All of the support generally took care of my needs and answered any questions that we may have.

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

easy and smooth process it was a lot better than my first house

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

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5 out of 5 Stars
Would Recommend

They were so helpful the entire process. 10/10 Would recommend

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
Would Recommend

Very, very happy!

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

4.5 out of 5 Stars
Would Recommend
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

3.5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Everything was done in a timely manner and very professional

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

More Reviews

See all 472,269 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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