We are retiring in military but little did we know that we had to wait until retirement was finalized. We would had never even started to find a house if I knew what I knew now. My husband a future disabled vet getting medically retired with 16 years services got some financial paychecks just enough to cover the loan to get closed. At first it wasn't enough. He was on terminal leave still getting DOD paychecks but unfortunately the VA doesn't pay you until you are not active anymore also the DOD for retirement pay. Anyway we finally got something worked out after so many months of waiting since our LES wasn't going to help us. We actually got to rent the property out until we bought it. We really blessed to have that happen. Our loan officer worked out a deal with the property owners until we were able to close. We are so happy and still very shocked that we were able to close earlier than we thought. Which would had been a couple more months. Thanks Veterans United for working with us to close on our property!
Everyone was amazingly helpful throughout the entire home buying experience!
Veterans United Home Loans was the best financing company that we could have ever choose. They made the process simple and quick and hassle free. We expected to be frustrated and tired when we thought about the financing part of buying a home but we did not get any of that! The experience we had with the company and everyone involved was pleasant and we appreciate that! We look forward to our current financing with them and any future financing we may need. They are definitely our financing family now! Thank you!
I've had Kim working with me through many years and she is just the best. She keeps you informed through everything and will help you out with whatever bumps in the road you encounter. Shes become one of the family through the whole process!
Veterans United did a great job. As a new home buyer, the joint effort between loan specialist and realtor was outstanding. I would definitely utilize and refer anyone to Veterans United.
When exploring for VA refi representation, Veterans United appeared consistently to top out as the best in the country. Shortly after reaching out, Jesse Hamilton returned my call to begin a highly complex refi given I was still in the midst of home repairs from Hurricane Matthew. Confronted with about every possible obstacle, Jesse and his teammate Lauren Bianco navigated me excellently from the tossing seas of pre qualification to the firm grounds of final closing. Pure relentless winning hustle. That’s my best way of describing Jesse and Lauren from first phone call to final closing. It was superb. Thank you folks!
I have used VU twice now. Both times have been excellent experiences. My finance specialist Darin Jobe and his team are the best !! They go above and beyond and try to keep your home buying experience as easy and stress free as possible. I hope I never have to purchase another home, but if I do I'll be calling VU again. Thank You Darin, Kayla, and the rest of the team who put me in my dream home. You and your work are greatly appreciated. Sincerely Jeff and Donna
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Terry and his team were amazing. They were very prompt with answering any questions and contacting us when requested. They made the whole transaction way less stressful and quick!
Buying with Veterans United was an extremely pleasant experience. From start to finish, the entire process was much smoother and easier than I ever expected. Their portal made it incredibly easy to upload the necessary docs and keep the process moving. Jeff and Adrianna were also fantastic to work with. Very responsive to all of my questions and always provided me with updates. I couldn't have asked for a better experience!
I have worked with other Liam officers before and it was a trying and very imperial experience. Working with veterans United gave me a very warm personal touch.
I don't know if it was the process Veteran's United has or the training they are provided, but I felt forgotten about when it mattered most in the home buying process. I'm lucky I had a good real estate agent recommended to me because in the home stretch I was getting all of my updates from him after I was displaced from my home for several days into the home buying process. I don't know if most members were in the same predicament and were not in a house at the time but I feel like considerations could have been taken to try and expedite my process to have avoided me being out of my house through my anniversary and nearly through July 4th. I only asked for updates through that time and after being told my closing date was cancelled and moved to next week possibly due to home appraisal I received 1 update after finally getting ahold of them and requesting it specifically. It was a rough time and I'm hard pressed to determine whether it was a fault on the Loan Officer or the way Veteran's United handled my case.
Response from Veterans United
Hi Christian, we appreciate you sharing your concerns and we're very sorry you felt forgotten. It is important to us that each of our Veterans feel like the VIP we see them as. Also, VA appraisals are overseen by the VA itself, and we have no authority in this process. It is not unheard of for an appraisal to cause a delay to the home buying process. We do what we can to avoid these delays, but if they happen we share the information with our Veterans and try to find solutions for any issues the delay may cause. Please contact our Client Advocate team if you'd like to discuss the details of your home purchase further.
