We are very appreciative of the ease in acquiring our home loan. I worked closely with Julia Ash and she was courteous and explained everything in detail. Everyone I spoke with, during entire process was really informative. Thanks to Veterans United we are now proud homeowners.
Overall, a very positive experience. Some of the uploading of documents seemed repetitive and petty (EX: "Please tell us why your bank account balance increased" AFTER I just talked to you on the phone about it.). Not happy that the final estimate listed 'cash to close' at $14K while in reality it ended up being $18K.
I was super nervous about the whole process being a first time Home Buyer, Veterans United talked me through all of the documentation and put me at ease throughout the process.
Excellent service very nice to deal with snd would recommend to anyone that buying a home.
VeteransUnited made my experience less stressful. Any questions or concerns were addressed immediately.A real Team Effort!!
Please don't think twice about using Veteran's United to assist you in your home loan! The entire staff with VU are professional, friendly and will work so hard to make sure that your experience is not only successful, but smooth and stress free!
Veterans United is a great home loan company that is located in your local area. You receive personal, one-on-one customer support from the Veterans United Agent, and they make the entire home loan process easy to understand. Definitely would recommend Veterans United to others looking to buy and finance a home. Thanks again for the great support.
Kath and her team made the home buying experience so easy. They were always professional and kind. They were very informative with the questions I had. I recommend Veterans United for a smooth home buying experience.
Overall experience was great!
From start to finish working with my loan team has been a terrific experience every question or issue I had was addressed the same day usually within 5 min Alex and Gloria were outstanding and they got everything processed in a timely manner and only thing that held up the closing was the repairs not the agents fault so with that being said I would definitely recommend veterans United and I will definitely be using their service in the future if I have to sell my home great job guys.
My husband and I had the best experience and have already recommended Mike and Erin to two friends!
From preapproval to closing and beyond, Veterans United has made this entire process such a great experience! They recommended us to an AWESOME Veteran Realtor who knew the VA Loan process and helped us find the home of our dreams. My wife and I are both Active Duty and spent more than half of the underwriting/ loan approval process out of the state and/or country, yet not one thing was held up because of it. We had an phenomenal loan team in Kedric Busch and Christy Longbine who were such an enormous help along the way, they responded to all of our questions/ concerns immediately and kept us up to date with the status of the loan while helping us complete our "To-Do" list. Being able to upload and view everything online made Underwriting so simple! We are so incredibly happy with our new home!!
It has been nearly 16 years since I have been in the market to buy a home. Needless to say, a lot has changed with home buying during that 16 years and I was nervous about the loan process. It was great that I happened to skim by an ad on Facebook for Veterans United. I called them immediately and after connecting with Adam Craig, I decided not to look any further. Craig and the Veterans United team made my home buying experience as easy as it could be. The process was quick and painless and that was because the team really does care about the home buyer and their experience. They treated me like family so you cannot ask for a better company to service your home loan needs. Thank you Veterans United!
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They get it done but be on them and ask questions make sure you have everything so you don’t hit a potentially massive delay that probably can be avoided as was my experience.
Response from Veterans United
Hi Lindy, we appreciate the suggestion you have shared for a successful loan application. If there were any aspects that you felt we could have handled better, then contact our Client Advocate team to discuss. Thank you for taking the time to complete our online review, and we apologize if you felt there were unnecessary delays during your process.
I can't believe how great of an experience it was to work with everyone at Veterans United. Thank you so much for providing a pleasant experience during what can be a stressful moment. I appreciate everything you guys did. Thank you.
Veterans United is just GREAT especially if you are first time buyer like I was. There is no such thing as a stupid question for them. They answer all questions honestly and you can depend on what they say. They always encouraged me and told me that everything was going to be ok. They calm your fears (and I had some). They make you laugh when you really want to cry. They tell you to hold on when you really want to give up .They go above and beyond to get things complete. We closed on time and they made a dream come true for me. I am a proud home owner.
