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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,501

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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5 out of 5 Stars
Would Recommend

We are very appreciative of the ease in acquiring our home loan. I worked closely with Julia Ash and she was courteous and explained everything in detail. Everyone I spoke with, during entire process was really informative. Thanks to Veterans United we are now proud homeowners.

headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend
headshot image of Samantha Buckridge

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

3.5 out of 5 Stars
Would Recommend

Overall, a very positive experience. Some of the uploading of documents seemed repetitive and petty (EX: "Please tell us why your bank account balance increased" AFTER I just talked to you on the phone about it.). Not happy that the final estimate listed 'cash to close' at $14K while in reality it ended up being $18K.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

I was super nervous about the whole process being a first time Home Buyer, Veterans United talked me through all of the documentation and put me at ease throughout the process.

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

Excellent service very nice to deal with snd would recommend to anyone that buying a home.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

VeteransUnited made my experience less stressful. Any questions or concerns were addressed immediately.A real Team Effort!!

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Please don't think twice about using Veteran's United to assist you in your home loan! The entire staff with VU are professional, friendly and will work so hard to make sure that your experience is not only successful, but smooth and stress free!

headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

4.5 out of 5 Stars
Would Recommend

Veterans United is a great home loan company that is located in your local area. You receive personal, one-on-one customer support from the Veterans United Agent, and they make the entire home loan process easy to understand. Definitely would recommend Veterans United to others looking to buy and finance a home. Thanks again for the great support.

headshot image of Chris Solomon

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Kath and her team made the home buying experience so easy. They were always professional and kind. They were very informative with the questions I had. I recommend Veterans United for a smooth home buying experience.

headshot image of Kath Athanassiou

Loan Officer: Kath Athanassiou

NMLS# 842626

5 out of 5 Stars
Would Recommend

Overall experience was great!

headshot image of Sam Yoo

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

From start to finish working with my loan team has been a terrific experience every question or issue I had was addressed the same day usually within 5 min Alex and Gloria were outstanding and they got everything processed in a timely manner and only thing that held up the closing was the repairs not the agents fault so with that being said I would definitely recommend veterans United and I will definitely be using their service in the future if I have to sell my home great job guys.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

My husband and I had the best experience and have already recommended Mike and Erin to two friends!

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

From preapproval to closing and beyond, Veterans United has made this entire process such a great experience! They recommended us to an AWESOME Veteran Realtor who knew the VA Loan process and helped us find the home of our dreams. My wife and I are both Active Duty and spent more than half of the underwriting/ loan approval process out of the state and/or country, yet not one thing was held up because of it. We had an phenomenal loan team in Kedric Busch and Christy Longbine who were such an enormous help along the way, they responded to all of our questions/ concerns immediately and kept us up to date with the status of the loan while helping us complete our "To-Do" list. Being able to upload and view everything online made Underwriting so simple! We are so incredibly happy with our new home!!

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend

It has been nearly 16 years since I have been in the market to buy a home. Needless to say, a lot has changed with home buying during that 16 years and I was nervous about the loan process. It was great that I happened to skim by an ad on Facebook for Veterans United. I called them immediately and after connecting with Adam Craig, I decided not to look any further. Craig and the Veterans United team made my home buying experience as easy as it could be. The process was quick and painless and that was because the team really does care about the home buyer and their experience. They treated me like family so you cannot ask for a better company to service your home loan needs. Thank you Veterans United!

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

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5 out of 5 Stars
Would Recommend
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

4 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

3 out of 5 Stars
Would Recommend

They get it done but be on them and ask questions make sure you have everything so you don’t hit a potentially massive delay that probably can be avoided as was my experience.

Response from Veterans United

Hi Lindy, we appreciate the suggestion you have shared for a successful loan application. If there were any aspects that you felt we could have handled better, then contact our Client Advocate team to discuss. Thank you for taking the time to complete our online review, and we apologize if you felt there were unnecessary delays during your process.

4 out of 5 Stars
Would Recommend
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

I can't believe how great of an experience it was to work with everyone at Veterans United. Thank you so much for providing a pleasant experience during what can be a stressful moment. I appreciate everything you guys did. Thank you.

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Veterans United is just GREAT especially if you are first time buyer like I was. There is no such thing as a stupid question for them. They answer all questions honestly and you can depend on what they say. They always encouraged me and told me that everything was going to be ok. They calm your fears (and I had some). They make you laugh when you really want to cry. They tell you to hold on when you really want to give up .They go above and beyond to get things complete. We closed on time and they made a dream come true for me. I am a proud home owner.

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend
headshot image of Tom Champion

Loan Officer: Tom Champion

NMLS# 1102159

More Reviews

See all 415,501 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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