Veteran's United is the way to go because they work with the veteran's and their families. They do an outstanding job.
I valued the videos that outlined every step of the process. I could watch them whenever I needed. I felt much less overwhelmed.
No veteran should rent, they should call Veteran's United to get a home loan and have a better and cheaper life. My mortgage is $400 cheaper than my last rental apartment.
The lender and information required to complete a he process was very upsetting and lack of Punctuality was disturbing waiting to the last To give my closing cost was inappropriate. Their lack of military processes Ellie asses allotments and having to explain where my allotment is going was just stupid. Your name is veterans United it seems like you guys have a lack of veterans information. Thank you But overall I did buy a house in little over a month That was awesome
Response from Veterans United
Jason, thank you for taking time to share your valuable feedback. We appreciate the opportunity to research your experience further and learn more about the ways we might improve for the next customer. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.
I was pretty skeptical about using veterans United over my credit union. But after reading reviews on websites about owners running into roadblocks with inexperienced reps at banks/credit unions, I figured I’d be in better hands dealing with a company more exclusive to VA backed loans. I am very glad I did. I had a great experience and never had to worry because the team always kept me informed.
They made the whole process seem very simple!
Anyone in the Lufkin area should ask for Twila if she is not assigned to them. The same goes for Rachel. They WILL get the job done. They are the best.
Great experience overall. We had a few hiccups along the way, but we got through them.
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I could not be happier with the entire experience. What really made my day was when the Veterans United Foundation team showed up at my place of work and presented my office a donation for $15,000.00 to help us with the continued mental health treatment of veterans. I will always recommend Veterans United to all the veterans I serve and my fellow military retirees.
Excellent experience two times in a row!
