I think with any big process such as home lending, constant status checks (weekly) should be standard. Customers are almost in a vacuum were the only information they discover as well as provided to them.
Regardless I am impressed at the professionalism displayed by all parties and Veterans United.
This is our second time purchasing our home with Veterans United and we are super happy. They are amazing!!!!
Veterans United was an answer to prayer and made this an amazing experience. They made buying a home easy, straightforward, and simple. Our team was always available to answer any and all questions, they exceeded expectations at every turn. We couldn’t have asked for a better experience. Thank you Veterans United, you made our dream of owning a home a reality!
Johnnys team mate Kate Elliott was awesome. She did a great job communicating the next steps and keeping us on track.
Great service! They work for you and treat you like a priority. The digital platform was great and made my COVID virtual experience really easy. Loved the helpful videos available and the ease of reviewing documents at any point. 12/10 experience!!
Veterans United made our home buying process so simple. They really showed us they cared about us. I would highly recommend to any veteran looking to make the home buying dream come true, to please reach out to these wonderful folks.
Veterans United was very helpful and professional during my home seeking journey. They were really "right there with you" every step of the way it felt like. Everything they needed to do they were very prompt about. It seemed like my loan specialist was available every second of the day for any question I had no matter if I called or emailed, he was very quick to respond.
Just very grateful for a nics help and hard work it was a long process but at the end we came together and got the loan done.
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Veterans United makes your whole buying experience super easy. I seen other people to get super stressed or complain about their process. We absolutely love Dawn Plank and her team. The first time we bought a home we did it with them, and it was such an easy process that we didn't doubt for a second the second time around! Thank you Veterans United!!! you guys really understand how to make the whole buying experience way easier!
These days of financial upheaval can be a bit intimidating. I did my research. When it came to refinancing I looked to Veterans United. They are so good at this! They work as a team, the website is amazing and the one-on-one communication by telephone, email, texting is always friendly, consistent and professional. I highly recommend them as a trusted source!
Tyler did a great job getting me through all the paperwork. All I had to do was initial my documentation. Very friendly and professional!
The realtor and the closing agent both remarked that it was the fastest VA loan that they processed. I am extremely pleased on with the loan process. It was easy and 'pain' free.
My home buying experience was very professional and couldn't have gone any smoother. Proud to be a home owner with the help of my loan team.