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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

410,913

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 410,913 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend
headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend

We just bought our first home, Veterans United made the process fast and easy!

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Thank you very much. I will deffinetly recommend Veterans United to everybody loooking to purchase.

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

It was a pleasant experience doing business with them

headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

4.5 out of 5 Stars
Would Recommend
headshot image of Bradley Strubel

Loan Officer: Bradley Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Great service and information. Buying a new home and being a first time homebuyer can be nerve racking but we were able to get through the process efficiently fast and closed everything out. :) So excited.

headshot image of Matt Thill

Loan Officer: Matt Thill

NMLS# 1504452

5 out of 5 Stars
Would Recommend

Albert and Jennifer were amazing. As a first time home buyer I was a bit nervous and they answered all my questions promptly and clearly. This lender really makes you feel like a priority during the whole process and they have great rates. I even got presents in the mail while waiting to close, which I found very thoughtful. I highly recommend them for your home loan. You can't go wrong with them.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

The Veterans United team members are very knowledgeable and so easy to work with.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend
headshot image of Josh Carlyon

Loan Officer: Josh Carlyon

NMLS# 1393787

5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

4.5 out of 5 Stars
Would Recommend

My entire experience was amazing. My whole team was very communicative and supportive. Would recommend to absolutely anyone and everyone!

headshot image of Jess Vomund

Loan Officer: Jess Vomund

NMLS# 979223

4.5 out of 5 Stars
Would Recommend

We can't say much more then I have already expressed, but being completely satisfied in spite of the unexpected glitches that were resolved to our satisfaction, I would certainly reccommend Veterans United in the future.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

4.5 out of 5 Stars
Would Recommend
headshot image of Josh Carlyon

Loan Officer: Josh Carlyon

NMLS# 1393787

5 out of 5 Stars
Would Recommend

Working with Veteran’s United on both my original loan and refinance was a great experience. My loan specialist and his team was with me every step of the way and made the experience painless. I highly recommend this lender!

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Working with Veterans United was a great experience. All of our questions were answered promptly. It was a relatively painless experience. Buying a home can be exhausting but Veterans United made it easier than we thought it would be. Thank you Veterans United .

headshot image of Mike Stalling

Loan Officer: Mike Stalling

NMLS# 1105433

5 out of 5 Stars
Would Recommend

My home buying experience was very positive through veterans united. There customer service is exceptional and literally every time I had questions they would get back to my very quickly even on Sunday morning. When most banks are out of the office they are working with you to help you. As a customer I really didn't expect that however, I greatly appreciate it.

headshot image of Matt Istwan

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

The process was smooth and easy for all parties involved and I was really happy with the service Tommies team provided to my family.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Steven was always prepared, professional and polite. He always treated me like a person and a friend rather than an account number

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to my fellow Veterans and tell them they can make the loan process easy and stress free!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

2.5 out of 5 Stars

Based on the delay of our closing due to errors and incorrect information on the part of Veterans United, the attitude of the loan officer (telling me that imagined making phone calls), the disregard for the inconvenience experienced not only by us, the buyers, but also the sellers, the agents and the title company, and the additional expenses (almost $900) we incurred by having our closing date bumped from a Friday to a Monday at the very last minute (at the closing table) I would never recommend Veterans United and would in fact dissuade someone from using VU.

Response from Veterans United

Chad, we have worked very hard to prevent experiences like yours, and we are very sorry to learn that things did not end more positively. You may contact one of our Client Advocate team members to discuss this further. It is part of our commitment to go above and beyond to handle this situation with care.

4.5 out of 5 Stars
Would Recommend

This was my first home buying experience. I changed lenders very late in the process however, the entire process was seamless. The website keeps you in the loop through the entire process. I would defiantly recommend Veterans United to anyone.

headshot image of Donna Roof

Loan Officer: Donna Roof

NMLS# 467080

5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

4 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend
headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend

Chris and the entire team at Veterans United was outstanding. I truly believe if I wasn't working with Chris team I wouldn't have my home today. Thanks Veterans United.

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

4.5 out of 5 Stars
Would Recommend
headshot image of Melody Remular

Loan Officer: Melody Remular

NMLS# 489886

More Reviews

See all 410,913 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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