The personnel are courteous however the turn around time for receiving information requested can be timely. Documents to be signed and acknowledged on the same day have mismatched amounts which can delay the closing process. Some information at the beginning of the sale is contradicting when the final paperwork is done. Suggested agents by Veterans United are not familiar with the area for selling, buying and documents for real estate in select counties. Overall the process was a fair one but I would not recommend them.
Response from Veterans United
Suzzetta, we value your feedback, and thank you for allowing us to look into your experience. Yes, the loan process can be at times stressful and lengthy in time. Documents are always subject to change until the day of closing. Our teams are always looking for ways to relieve such stress for our veterans. Thank you again.
Veterans United is such a great company to work with for veterans. I can't speak enough about the clarity given throughout the whole process. I have and will continue to recommend VU to everyone!
None
Be patient!!!! Your patience will be tried if you have a somewhat difficult situation but overall Veterans United did good. Just stay on top of the “to-do list” and you will close quickly.
You can’t go wrong with Veterans United Home Loans. They are efficient and professional no problems at all!
Ready to see for yourself?
Experience first-hand why 372,541 homeowners give us a perfect score!
I would strongly recommend Terry! Great job!
