Cameron Whittaker was the most professional and helpful person I’ve dealt with the entire time.
If you don't have guilt for treating us so poorly, you should. The realtors were professional, helpful, and concerned, and the title company promptly stepped in when they learned off the terrible miscommunications. I would NEVER refer a veteran to this organization. I wouldn't even refer my ex.
Response from Veterans United
Hi Roberta, we care deeply about you and your honest feedback. Delivering excellent customer service is our top priority, and based on your comments it is clear that we did not meet that expectation. If you would consider speaking with one of our Client Advocate team members to share more information, then we will value the opportunity to listen. It is our goal to understand what went wrong and prevent a similar experience.
Cannot recommend
Response from Veterans United
Thank you for sharing your input, Jerry. If there is anything we could have done differently, please consider reaching out to our Client Advocate team to discuss ways we might improve.
Nice
Veterans United is a great company to work with. They do what they say they will do and they do it right. As a first time home buyer, I was nervous and didn't know what to expect from the whole process. They soon put these worries to rest by helping me and explaining every thing to me as we went along. The entire team was great and I always felt like they had my best interest in mind. I would highly recommend Veterans United to any veteran who is looking to buy a home.
Jon Beahan was just great. If you are in his area I would ask for him. He was very professional and ALWAYS responded to my questions or concerns. No nonsense type person who appears to know how to get the job completed. Thanks Jon.
By far the best mortgage experience. Very knowledgeable and they work very hard to address any issues that may arise.
Ths staff at Veterans United made ensured our Home Buying experience was straightforward and trouble-free. I'd recommend this team with no reservations.
Great team and great service.
Veterans United was, for me, the way to go. Kudos to this team of professionals. Top performers!- First Sergeant US Army, Retired
I was searching homes for sale and saw an ad that said 'No Down Payment ". I clicked on it, being a little sceptical due to all the scams on the internet. Immediately Hunter Hukari called me and made me feel safe and he was very knowledgeable explaining what they do for us Veterans. My husband and I spoke with him and he mailed everything we need to get started. He also emailed it and the winning ticket was this statement he made "We can mail all documents for you to fill out and mail back since a lot of people are not computer saavy". Well he won us over because we both are Senior Citizens. Hunter was always on top of everything. Justin Wandel handled all our documents uploaded to My Account and made sure we had everything needed to complete the loan approval. Justin called, texted and stayed late to handle all our needs and I really appreciate his professionalism to accomodate us. I would definitely recommend Veterans United to any veteran that is looking to buy a home. Thank you Veterans United for the greatest stress free journey I have ever been on. I Love You!!!!!!!!!
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Excellent home buying experience!
If you’re looking for excellence the team at Veterans United Home Loans outside of Scott Air Force Base is your best bet for your money.
Veterans United has done a great job! Another company tried to get us a loan but it didn’t wmnork out whereas VU went the extra mile to make sure our loan met every requirement that the VA set forth. Special thanks goes to Mark Anderson who was a true assistant and the best team leader I’ve ever worked with, he was helpful, gracious, knowledgeable and considerate. If we ever need his help again, he will be our first call.
