Underwriting is a nightmare.
Response from Veterans United
Jacob, thanks for acknowledging this issue so that we might step in to provide further assistance. While Veterans United works diligently to manage the underwriting process, it is necessary that we work together to find success. A Client Advocate is always available to speak with you should you wish to get in touch with us.
They were nice.
Veterans United will make your home financing the best and easiest part of Home buying or refinancing.
Craig and his team had me in a house in about 35 days from the day I called them. They are awesome!
Good experience
Great home loans for veterans to look into . They work with you all the way thu the loan low interest rate , 0 closing out of pocket
Veterans United Home Loans gets an A+ from me. They are professional and trustworthy and you will be completely satisfied with their integrity and honesty during the loan process. Give them a call today and see for yourself.
We would highly recommend Veterans United to any veteran buying a house. From the first phone call to the closing documents - a very informative and pleasant experience.
I am a veteran first time home buyer and did not know what to expect from this process and eventually decided to take the first step. From the initial phone call with Veterans United they were very professional and knowledgeable which helped a lot because it reduced the amount of stress this type of purchase can bring upon anyone due to still having to deal with everyday things such as work, bills and many other factors. If you are prior military you would know that when a process is laid out in front of you and know what to expect, it tends to make thing almost dummy proof, and this is what it felt like when going through this process. Everything needed is requested in a timely manner and you are updated throughout the entire process. I really just wanted to put my experience out there for anyone else who may need it and also I am very thankful with Chad Bowman and his team because they truly did help me get the home I always wanted sooner than expected. God bless and thank you all.
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As a veteran you owe it to yourself and your family to use a company that caters to you and treats you like family not a number. Veterans United is an amazing company who will work with you on your home buying or refinancing needs. They will make the process easy and always keep you informed on where your paperwork is at in the process and they work fast to resolve any issues.Thank you from my family and all the other veterans you have helped.
I had worked with Chad Bowman before, when I purchased my first home. Both times (now and 7 years ago), Chad Bowman provided me with absolutely outstanding service. What I love most is that Chad always explains everything in detail and takes his time to "break it down barney style" if I have problems understanding the complexity of the numbers. He is supported by a fabulous team. I know that I can trust each person at Veterans United that I have dealt with. Everyone is competent and eager to assist. Further, the response time is unbeatable. I never waited longer than an hour for a reply. In most instances, the response was immediate and I never had a problem to get someone on the line to talk things over. Plus, the updates came in as soon as there was any change. Most of the time, I would get an email notification and then someone called me to ensure I was aware of the new status.I also very much like their system of submitting documents. It is very easy to navigate. I always knew what type of document was due, how it had to be submitted, and how I could retrieve the document if I didn't have it on hand. This very much enabled the process to be simple and fast. Chad Bowman also helped me to prevent huge mishaps in the future by making recommendations that go above and beyond what is usually required of a lender. I can tell that he is truly looking out for the best interest of his clients. In addition, I have to applaud the timeliness of the overall process. While I hope that we will never find ourselves in this kind of situation again, I have to emphasize that Chad Bowman was a life saver. What happened? I first engaged the builder's lender to receive the builder's incentive towards closing costs. However, the builder's lender was extremely shady and increased my anxiety every time we dealt with each other. It ended in us verbally fighting over the phone. So, I contacted Chad Bowman for his advise. Chad Bowman created a spreadsheet which allowed me a 1-to-1 comparison. Through this comparison and Chad Bowman's explanations of each line item on the spreadsheet, I came to the conclusion that the builder's lender would have pocketed several thousand dollars and overall was untrustworthy. So, I had to involve Chad Bowman and his team merely two weeks before the anticipated closing date. Chad Bowman could have easily rejected me as the time period left was impossible to manage. Instead though, Chad Bowman accepted the challenge and worked tirelessly on my case. In the end, we closed with only one week delay. However, I have to emphasize that this delay was not caused by Chad Bowman and his team. Rather, it was the expected delays in the process of funding. Chad Bowman and his team almost had a miraculous turn-around time. They were faster than any other lender!Also, what I enjoy as a Marine is Chad Bowman's communication style. He always gets straight to the point. Consequently, I can discuss a topic with him in mere minutes while it would take a super long time with other lenders. Chad Bowman: Semper Fi! You are still representing all the wonderful values of a Marine.I can truly say that I am highly satisfied with this experience and I will never work with any other lender than Chad Bowman and his team at Veterans United.
Our team consisting of Rob Dycus and Aaron Chisum were awesome to work with. The process was easy and our team was great!
I work in the residential home and sales industry and I have shopped for mortgage loan companies, but no one preforms or helps Veterans like Veterans United. Upon recommendation from my neighbor who had a great experience with Veterans United, I applied for a loan. Josh Smith did an amazing job helping me through the process. He responded always in a timely manner and was very courteous and prompt. And no matter how lame my questions were he always treated me with respect and always acted like I was not troubling him, but was his most important concern. I feel that despite new Federal regulations, my mortgage was processed in a timely manner. I recommend Veterans United to any veteran looking to purchase or re-finance a home !!
