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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

417,353

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 417,353 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Very pleased and enjoyed working with the team!

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

Veterans United was the best mortgage loan experience we have ever had. Everything moved along smoothly and funded before expected.

headshot image of Josh Stack

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

We appreciate all the hardwork everyone on the team at VA did to get us closed. They truly cared about helping us even when we encountered roadblocks. Everyone worked as a team right up until we closed and we couldnt be more thankful and appreciative for all their hardwork!

headshot image of Dylan Morgret

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Doug Lippmann

Loan Officer: Doug Lippmann

NMLS# 310771

2 out of 5 Stars

If I could go back I wouldn’t go through Veterans United. After finding a new realtor and talking to others I learned that my experience wasn’t the only horror story. The paperwork and approval was easy; all of the things that didn’t require human contact/communication.

Response from Veterans United

Hi Marquisha, we're glad to hear your home purchase started out well. If you are willing, please reach out to our Client Advocate team to provide details as to when you felt your service started lacking. We will use this information to strengthen our processes and provide the best experience for Veterans going forward.

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

4 out of 5 Stars
Would Recommend
headshot image of Michael Ellis

Loan Officer: Michael Ellis

NMLS# 1441197

2 out of 5 Stars

The loan processor did not appear to be knowledgeable or thorough in in putting proper information

Response from Veterans United

Hi Steven, we're glad to know you were able to purchase your new home. We understand you were not fully satisfied with your experience, and we would like to learn more about that. We continuously strive to use all feedback to improve ourselves and our service to Veterans. Please reach out to our Client Advocate team to further discuss your home purchase.

4.5 out of 5 Stars
Would Recommend
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

Veteran’s United went above and beyond on making our home purchase a success. They were available at all times, no matter what was going on. Every person we worked with made us feel like family/friends instead of just another customer. They acted like they genuinely wanted to help us, and they genuinely cared for us on a personal level. I have never been treated with such kindness from a company as I was from Veteran’s United. I would recommend them for any Veteran looking to purchase a home.

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend
headshot image of Shannon Workman

Loan Officer: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend
headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

This is the second time that we have taken out a home loan with Veterans United and Jason Crone and would not hesitate to use them again.

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

4.5 out of 5 Stars
Would Recommend

Made purchasing a home in another state stress free and simple. We were able to take our time and we felt in capable hands from the first day. Veterans United really came through on turning our dream of being first time homeowners into a reality. Thank you Veterans United.

headshot image of Chris Thornton

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Rob Parham

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

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4.5 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Talk with Katie !!!!!!!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Veterans United is a TERRIFIC company that really does understand and support veterans needs! I have used them twice for a home purchase and both times were beyond excellent!! I highly recommend any veteran or anyone who wants to purchase a home to give them a call before anyone else!! They truly are an excellent company!!!!

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
headshot image of Morgunn Thornhill

Loan Officer: Morgunn Thornhill

NMLS# 1127375

5 out of 5 Stars
Would Recommend
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United to any Vet that wishes to become a homeowner. From the outside looking in it appears to be an overwhelming confusing complicated process but after the first phone call you are treated like family and given very clear concise instructions and guidance for every single step. Hats off to Veterans United for all they do.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

More Reviews

See all 417,353 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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