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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,803 reviews
950 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,803 unfiltered reviews

Starting on Page 8302 of 15,394. Return to Page 1

1.5 out of 5 Stars

Very stressful for a first time buyer. I felt like it was their first time going through the process as well. Almost a month behind closing. Lack of communication was the cherry on top.

Response from Veterans United

Kiaira, thanks for keeping us in the loop and for sharing your experience. We definitely understand the stress involved when moving through the loan process. While there are aspects of the loan process that we can not change; it is important that we take all feedback into account and look for ways to promote excellent customer experience. We thank you for your service and thank you for choosing Veterans United.

5 out of 5 Stars
headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

2.5 out of 5 Stars
headshot image of Tyler Jones

Loan Officer: Tyler Jones

NMLS# 1493936

5 out of 5 Stars
headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Photo submission from Wilburn J.

We had a great experience from start to finish and we are delighted to be able to spend our retirement here! Thank you Veterans United.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars

Thanks Steve - mission accomplished!!

headshot image of Steve Hopper

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars

Veterans United . Is a stand up company that’s will to go the extra mile for all there clients. It a very smooth and easy transition. . Highly recommend them

headshot image of George Eastergard

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars

We appreciate your support in providing exceptional knowledge and support we will recommend your company to our veterans family and friends.
Otto and Pam Pridgen

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

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5 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Don Scott

Loan Officer: Don Scott

NMLS# 165274

4.5 out of 5 Stars

great customer service

headshot image of Logan Kadolph

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars

Recommend with out any regard. They walk you through every step. This was my first home purchase. My wife and I could not be any happier. They always thanked me for my service.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars

Such a smooth, easy process! 10/10 would recommend Veterans United to any potential Veteran homebuyer!

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars

I highly recommend Veterans United to any potential homebuyer. My wife and I were able to secure one of the lowest rates that has been seen by our closing agent ever!

headshot image of Kristen Czerwonka

Loan Officer: Kristen Czerwonka

NMLS# 1368053

5 out of 5 Stars

It was a great experience and a joy working with Veterans United

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
headshot image of Michael Ward

Loan Officer: Michael Ward

NMLS# 1698429

3.5 out of 5 Stars

Charlie was exceptional in all ways, answered phone text emails in a very prompt manner.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
headshot image of Eric Soete

Loan Officer: Eric Soete

NMLS# 951466

Ready to see for yourself?

Experience first-hand why 367,918 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

My wife and I can say that without any doubt, Cody and his team of professionals has been our most pleasant experience ever. We have purchased quite a few homes during our lifetime through VA assistance but this specific purchase was the quickest, most easy experience that we have ever had. Cody, his team and, we can't leave out our realtor, Amanda Shepherd, were absolutely amazing! We can't thank you guys enough for all that you did to make our transition from Arizona to Iowa as pleasant as possible.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4 out of 5 Stars

I really like this digital/virtual process that VU has. I can carry on as normal without making a million appointments to sign paperwork and review documentation.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars

Easiest loan experience I’ve had. Wonderful to work with and professionals in the VA loan process.

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars

Veterans United has been a great service to work with. They have taken care of myself and family twice now. As a matter of fact one of my close friends just closed on a house last month using Veterans United and said it was the best experience he has had to date. I highly recommend using them as we will continue with them in the future.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
headshot image of Jeff Beasley

Loan Officer: Jeff Beasley

NMLS# 1810148

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

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