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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
459,835 reviews
776 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 459,835 unfiltered reviews

Starting on Page 8302 of 15,328. Return to Page 1

4.5 out of 5 Stars
headshot image of Jon Connell

Loan Officer: Jon Connell

NMLS# 1483292

5 out of 5 Stars
headshot image of Beth Fletcher

Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars

I would like I'll talk to express my sincere thank you to all of those that were involved with my business deal. You guys are great cremation

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars

The last time I bought a house (around 2001) everything was so confusing and stressful. Veterans United took care of everything, making the home buying process so easy. Everyone I dealt with was top notch. Highly recommend Veterans United!

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

4.5 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars

VU was there with us every step of the way, even when I had dumb questions.
They were professional and took the time to explain everything along the way.

headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

5 out of 5 Stars

I am so grateful to my team that Veterans United assigned time me Steve Kincheloe, Justin Menard, and Codi King. They did a tremendous job in securing my loan and it’s processing in almost record time of 30 days, they understood my situation and worked hard to make sure I was in my home in record time. Sincere thanks to my team and everyone at VU that helped us in finding our forever home.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

This company is the best without all the hoops to jump through. Veterans supporting Veterans

headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
headshot image of Christina Gardiner

Loan Officer: Christina Gardiner

NMLS# 1450509

5 out of 5 Stars
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

1 out of 5 Stars

The APR was one of the few good things about this experience. Seemed to be a lack of communication on the lender side between coworkers. We have bought and resold seven properties before this one, and this was by far our worse experience. The fee we was charged definitely did not match the service that we were provided...i will not recommend anyone to veterans united.

Response from Veterans United

Bradley, thank you for sharing your valuable feedback. A member of our Client Advocate team is available to you and we invite you to connect with us further. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service.

5 out of 5 Stars

Veterans United was a pleasure to get involved with for our mortgage. I highly recommend them to all veterans that need assistance with a mortgage.

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

The home buying process was awesome with Veterans United! The team they assigned to me was amazing! Thank you Veterans United!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

3.5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

4.5 out of 5 Stars

I would recommend VU to all veterans looking to purchase a home, they made my experience smooth and stress free.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

4 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

1 out of 5 Stars

I will never ever use this company again and I will inform other not to use it as well.

Response from Veterans United

Jennifer, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United

4.5 out of 5 Stars
headshot image of Tamara L. Hemmie

Loan Officer: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
headshot image of Jess Vomund

Loan Officer: Jess Vomund

NMLS# 979223

4 out of 5 Stars

In regards to refinancing, the current market and interest rates are nearly as good as you're likely to see on average (currently Aug. 2020). If you're on the fence about refinancing for a better interest rate, now is probably the time to start the process and find out what financial advantages you can get. Be advised, there are still closing costs associated with refinancing, but those costs pay for themselves in terms of the savings you'll be getting in the long term. Thanks and good luck everyone!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

Veterans United makes the home buying process extremely simple from getting pre approved to the closing day. Their online portal makes everything so easy and simple to submit all required documents and signing all necessary paperwork from their end. I would recommend them to any veteran looking to buy a home.

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
headshot image of Nicole Viar

Loan Officer: Nicole Viar

NMLS# 1190796

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