If there is a veteran out there looking to purchase a home, I highly recommend Veterans United..
This is my second home through Veterans United and it went by just as smooth as the first! All of VU Team are outstanding at what they do! I would highly recommend them to any veterans searching for a home.
The communication was awesome. The availability of each agent by email, text or phone number was outstanding. I felt more like family, than as a customer.
Great experience! Veterans United did a fantastic job of guiding us through the new home loan process, ensuring we received the loan we needed and closed on our house on time!!
If you are looking for a family to help you live your dreams Veteran United is the ones to call. Best choice I ever made
One of the most professional people i have worked with. The team assigned to me helped me through everything and answered every question i through at them.
Josh made this whole process very smooth.
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Better than other military financial service institutions so far. Would recommend nice work
IT WAS AN AMAZING EXPERINCE
Veterans United is an excellent mortgage company. Everything was seamless, from the point of contact to closing. I am thankful that I have chosen Veterans United. You guys rock!
Overall, this was my third home purchase, working with Tommy Purk made it the easiest and smoothest transaction ever. I've already recommended him and would definitely use him again in the future.
Everyone was so incredibly friendly, professional and knowledgeable. The home I bought was built in 1880 and my realtor said a VA loan wouldn't work. Vishal told me exactly what would be required to get it done and he was 100% accurate from the get-go. Contract to closing in about 45 days!! Couldn't be happier with choosing to go with Veterans United! Thank you so much!
Andy Moe, Jeff and Victoria Hudson turned out to be a great team!
If you want a seamless transaction I highly recommend Veterans United Home Loans. They definitely have veterans best interest at heart.
I absolutely do not recommend Veteran's United. Communication was lacking after the first week's introductions. I fully understand I had more difficult than average file, I'm sure, but it I had to constantly repeat myself, provide the same documents "pitched" a different way and just felt no backing whatsoever. I could not get in contact with the loan team, nor could my real estate agent when things seemed as though they were falling apart at the end. I called everybody on the team multiple, didn't want to leave a message because my emails weren't being answered, so another message was pointless. All in all, I had a 1000x better experience with USAA. I felt like I was a hassle, when your company is going to make money off of me.
Response from Veterans United
Anthoney, thank you for sharing your honest voice with your team. You have helped us understand one critical way we might improve our service. So much effort goes into every loan application to meet expectations for communication. Our Client Advocate team will be taking a closer look at your experience as a potential training opportunity. If you wish to provide more details, then you may reach out to connect with us at any time.
The best company all around.
