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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

417,355

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

The MyVeteran's United Home Loan Team were friendly, courteous, and professional! We met our goal and I am in my Retirement home!

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

Ashley Cook was amazing. Anytime I had a question, she was always quick to respond. I know that she had about a hundred other clients that she was dealing with, but it always felt like I was her only concern. Dealing with a new home build was a long process but Ashley definitely made it a great experience. I would definitely recommend any of my friends or family members to speak with Ashley if they want to buy a home.

headshot image of Ashley Cook

Loan Officer: Ashley Cook

NMLS# 1106948

4.5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

4 out of 5 Stars
Would Recommend
headshot image of Dave Stoll

Loan Officer: Dave Stoll

NMLS# 1657172

5 out of 5 Stars
Would Recommend

The process went very smoothly. Thank you for your attention to detail keeping us on top of needed documents.

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

2.5 out of 5 Stars

Even though you're preapproved for a loan amount with the information you've provided to them about you're finances, it doesn't mean anything. Once you sign a purchase agreement on a house the loan process starts all over again with them wanting more and more information above and beyond what they wanted for the preapproval.What if a person didn't have all the extra finances or information?You could end up loosing the loan and wasting weeks of your time for nothing, even though you were preapproved.The preapproval should mean preapproved and not we'll decide that for sure after you sign a purchase agreement.Rob Hall

Response from Veterans United

Thank you for sharing your experience Robert. A pre-approval is not a final loan approval until all information has been confirmed by the underwriting process. We will use your comments to continue to improve the home buying experience for future Veterans.

4.5 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

4.5 out of 5 Stars
Would Recommend
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend

Jon and Ashton were really great to work with. They answered all our questions and explained everything in way that we could understand. Loved that we could see where we were in the process and what, if anything, was still needed from us to complete the loan application.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Easy and efficient. I would highly recommend to anyone

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend
headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend

I am thankfully by the hard work of Veterans United team, everyone did their rol and accomplished the objectives.Choosing Veterans United to buy a home will be the best decision that you can take. The have commitment and dedication.

headshot image of Philicia Pringle

Loan Officer: Philicia Pringle

NMLS# 1723160

4.5 out of 5 Stars
Would Recommend
headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

4.5 out of 5 Stars
Would Recommend
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Veterans United is a great team of men and women who understand the veteran's needs and know how to lead them through the process of acquiring a loan. They walk you through the process and let you know what to anticipate with the following steps. Any adverse issue is dealt with in a professional manner and with the utmost sensitivity. They inform you from the start about the process and what it will entail, and what you can expect. Any last minute issue is dealt with in a quick and professional manner.Over 48 years of buying and/ or selling homes, this was my best experience of working with a loan and title company. Exceptional service, strongly recommend Veteran 's United to any veteran.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Veterans United was the best team to work with

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

4 out of 5 Stars
Would Recommend
headshot image of Michael Ellis

Loan Officer: Michael Ellis

NMLS# 1441197

1 out of 5 Stars
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Excellent experience with Veterans United. The people were terrific. Tammy with century 21 was really good to work with. Lots of help. Bg

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

With out Veterans United or the Light House Program buying a house would not have been possible with our credit score. The Light House Program helped us build our credit back up, it was easy and painless. Veterans United is an all around great company to work with, they made our home buying experience the best. Veterans United made our dream a reality!!

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

4.5 out of 5 Stars
Would Recommend
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend

Use this company. I have refinanced a home and purchased a home with Veterans United and they take care of you. I wouldn’t think about using any other lender if I decided to purchase another home.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

More Reviews

See all 417,355 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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