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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

410,844

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 410,844 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Smooth processing system with online submissions making everything quick and easy. Notifications are posted timely and accurately so knowing where you stand as things progress is simple. Keep in mind though, as all mortgage process go, there may be a few challenges to get documents together or scheduling inspections. These are not the fault of Vet United. They are certainly easier and definitely more honest to work with as compared to the company with a rocket!

headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend

Aston Was with me every step of the way , patient and understanding. I highly recommend veterans United .home loan

headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend
headshot image of Zach Debord

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Your associate Lauren Bianco was extremely helpful took the time to explain things did excellent follow up kept me in lockstep with the process from beginning to end can't say enough about her great telephone manner and efficient demeanor.

headshot image of Chris Thornton

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

This was our first home, but VU helped with explanations and videos that made the entire process painless. VU helped to minimize out of pocket expenses. We are so glad to have chosen to go with Veterans United - Thank you for your service!!

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4.5 out of 5 Stars
Would Recommend

Great experience with VU, everyone I talked to on Nick's team was great. Everyone was always willing to help with any questions I had. Mike Halliburton and Morgan would always call me back right away they all constantly kept me in the loop about the whole process. I would highly recommend Veterans United.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

4.5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

4.5 out of 5 Stars
Would Recommend

This is a great company to do business with.

headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

4.5 out of 5 Stars
Would Recommend

Im 50 years old, do you really want to wait that long to think about buying your first home? Let me answer you with my most truthful way, DO NOT THINK ABOUT ANYTHING ELSE BUT GET THAT DREAM HOME YOU ARE LOOKING FOR, GO FOR IT! GO VETERANS UNITED, YOU WILL NOT REGRET IT. LET LIGHTING BOLT STRIKE ME DOWN IF THATS NOT THE TRUTH, HAVE VETERAN UNITED CALL ME, THEY HAVE MY BLESSING TO CALL ME AND SPEAK TO YOU ALL. Enjoy the experience, all I ask is do your research and ask lots of question and VU will answer them for you. D.D.

headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend

When buying a home I learn that it is not an easy process trying to find exactly what you are looking for. I found a home in a extremely short period of time and it was a very difficult journey. it takes hard work and consistentcy on finding your first home.

headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend

Awesome company. I thought the home buying process would be stressful but working with Veterans United, they made the process a breeze. Just have all of your documents ready to go and they will take care of the rest.

headshot image of Justin Keith

Loan Officer: Justin Keith

NMLS# 1563990

5 out of 5 Stars
Would Recommend

My wife-to-be and I recently purchased a home through Veterans United, and the process could not have been more seamless. Nathan Bryant was our loan officer, and WOW, what a great guy! He made our experience simple and educational. I would highly recommend that anyone looking to get a home loan go through VU. It’s the best.

headshot image of Nathan Bryant

Loan Officer: Nathan Bryant

NMLS# 1362262

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend

I thought all electrical issues would be listed in the contract to fix the items we wanted before we moved in, but I guess I failed to read it thoroughly before I signed closing. It’s my fault though. Everyone involved was very professional and helpful and attentive throughout

headshot image of Samantha Buckridge

Loan Officer: Samantha Buckridge

NMLS# 1116562

4.5 out of 5 Stars
Would Recommend

John and Amber were a class act in customer service and negotiated a tremendous deal with the seller of our house. The checklist kept me focused on what I needed to accomplish. Uploading documents to veterans united site was easy enough. I would definitely recommend veterans united for a great home buying experience. I appreciated my lending team. Great job.

headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

Finding any company that shows a true appreciation for veterans is difficult but Veterans United is THE exception!! Thank You so much for the outstanding service!

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Please choose Veterans United, first time buyer or returning customers. Best experience ever

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

4.5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

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5 out of 5 Stars
Would Recommend

We were on a time crunch and Veterans United made it happen for us. We closed in 23 Days! It was super easy to up load documents and sign. We would definitely recommend!

headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

They took care of everything. They kept me in the loop n informed on all . I would recomend. Two thumbs up!

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Segers

Loan Officer: Jonathan Segers

NMLS# 1671400

5 out of 5 Stars
Would Recommend

The team at Vereran’s United was very good. The entire process was easy and the checklist was very convenient. I was able to do everything online (most of it on my phone!), which is good for me because of how often I travel for work.The team that assisted me always responded within 1 business day and alway helpful. This is my second mortgage with Veteran’s United and are happy with both. Highly recommended for military members and their families!

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

They explained the process perfectly. Their fees and rates are competitive. Everything that we needed to provide was clearly defined. There was no guessing as to what was needed. They made it easy to give them the information; their follow through was excellent. Communication was key throughout the process; every step of the way we worked with the team members (realtor, loan officer, loan key members, and other teammates) together. When had questions it was easy to reach VU team members -- our team that worked with us. Our realtor was very knowledgeable; caring; and outstanding! He listened, provided advice that fit us just right, and made sure that all our concerns were addressed. Our loan officer called and followed up; very warm and caring; and advised us that really helped me to be comfortable with the process. Thank you, VU, for helping us find our dream home.

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Great to work with and great communication

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

4.5 out of 5 Stars
Would Recommend
headshot image of Josh Stack

Loan Officer: Josh Stack

NMLS# 1368665

More Reviews

See all 410,844 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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