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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,135 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,135 unfiltered reviews

Starting on Page 8351 of 14,838. Return to Page 1

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

4 out of 5 Stars

Ryan Phillips was a great worker for Collin as he answered my question in a very timely manner.

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

4.5 out of 5 Stars
headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

4.5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars

This whole process sent so smoothly. The team was fantastic! I will never forget my experience. Thank you all so much!

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars

Great process and good people to keep me updated.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

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5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars

Just do it.

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

4 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

3 out of 5 Stars

Go local. Due to the lack of communication within the loan team, my family was packed up for more than 2 weeks before we were able to move. Last week of closing we were still rushing for documents.

Response from Veterans United

William, Your honest survey is very much appreciated and we would like to learn more about your loan process. Information like this improves our ability to assist veterans more efficiently. Although we can not change your loan experience, we can train and inform our team moving forward. We thank you for choosing Veterans United.

4.5 out of 5 Stars

Very good experience. Efficient, competent, polite. I got a good rate, with good terms and everything clearly spelled out.Suggestion: Check your email at least twice a day while the loan is being processed to stay on top of your to-do list.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

4 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

I cannot thank Crystal enough for helping me through my first house buying experience. She made the entire experience extremely stress free in light of the many obstacles we faced. Between the time difference, the logistical nightmare of island life, my home of purchase being 6000 miles away, and COVID-19 she absolutely killed it! Thank you Crystal Washington, Brett Metcalf, and the rest of the team for a truly great experience. Time to celebrate. Cheers.

headshot image of Crystal Washington

Loan Officer: Crystal Washington

NMLS# 1588494

5 out of 5 Stars

Overall a great experience. Would recommend to my best friend. Will use again in three years.

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

4.5 out of 5 Stars

Overall great experience. The website was easy to navigate in order to review and upload documents. Communication was great with the staff, as they answered questions thoroughly. I would highly recommend Veterans united for home loans.

headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

5 out of 5 Stars

Look no further thN Veterans United for your home building/buying needs. A+++

headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

I feel that something very spiritual has happened in my life to have had the blessing of working with a such devoted, caring and compassionate group. I had the luxury in my mind of floating on a pink cloud. I asked Chris Hill one day: Is this really going to happen?
He said Yes! And it has come to pass.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

This is a great opportunity all veterans should take advantage of for your service to our
Country.

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars

I thought buying a home would be a very stressful experience. Our realtor Jason and loan team Sam, Ryan, and Kendal took that all away. They made everything quick and painless.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

4.5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

0.5 out of 5 Stars

Experience was horrible, loan officer was worse, loan team was frustrating. The goal was to make the process painful as possible. Being a first time home buyer, I never want to experience this again. There was absolutely zero joy, even when closing with key in hand. Do yourself a huge favor, avoid Veterans United and find another lender. They will make your experience miserable.

Response from Veterans United

Daniel, your honest feedback is valuable and we thank you for sharing your voice with us. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.

5 out of 5 Stars

I told other veterans and they shrugged me off. They don’t believe it. I’m telling you to believe I’m telling you. If your wanting to buy a home. Veterans United is waiting for your call. (Nothing comes to a sleeper but a dream.) wake up fulfill your dream.&$

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

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