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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,094 reviews
431 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,094 unfiltered reviews

Starting on Page 8354 of 14,937. Return to Page 1

4 out of 5 Stars
headshot image of Jess Vomund

Loan Officer: Jess Vomund

NMLS# 979223

4.5 out of 5 Stars

Veterans United is the best.

headshot image of Joshua Mantle

Loan Officer: Joshua Mantle

NMLS# 1450301

5 out of 5 Stars
headshot image of Mary Jacobi

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars

VETERANS UNITED !!!! Class act , I’m a vet from almost 30 years ago and to be honest I’ve never had anyone pay me an once of respect until I found veterans United OMG .these folks care and will make things happen for you

headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

2 out of 5 Stars

There should be a check list for vets. That way we can get all the paperwork together. I was getting stuff submitted at the 11th hour.
Then I didn't know what I was bringing to closing until three hours before.

Response from Veterans United

Dwayne, Thank you for letting our team have direction on ways to improve our loan process. Details like this help us maintain great communication and skills to provide better customer service to our veterans. We will be looking into ways to assist future veterans and details like this help our teams be more helpful. We would like to thank you for choosing Veterans United and thank you for your service.

5 out of 5 Stars

They were professional and very fast with the entire process! They always made me feel comfortable and at ease. Even when I didn't know what I was doing. I would recommend them to anyone and everyone!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars

This was my first home purchase, so I didn’t know anything about the process. Josh Kaplan (my Loan Officer) and his team walked me through the fog and gave me all the information I needed along the way. I have to say, I thought it was going to be much more difficult. The professionals at Veterans United made it easy, and I never felt like they were just out to get my money. If I buy another home in the future I will skip the lender comparing step and go right back to Veterans United.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

3.5 out of 5 Stars
headshot image of Bo Clapp

Loan Officer: Bo Clapp

NMLS# 1599128

5 out of 5 Stars

This experience has been good throughout. They were helpful, informative, and reassuring.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars

We have used Veterans United three separate times. Each time we have been well taken care of and kept informed each step of the way. There is no other group of people we would use for our home buying adventure!

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

4.5 out of 5 Stars
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

4 out of 5 Stars

Overall, I would recommend the team VU provided us in our home purchase. They were thorough and helpful in keeping us on track with purchasing our home. They assisted (thanks to God) in making the home buying smooth.

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

4 out of 5 Stars
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

4 out of 5 Stars
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Super helpful along the way! Everyone was really nice, helpful and very informative. We closed earlier than expected and no issues at all. I would recommend Veterans United to anybody looking to purchase a home! My loan specialist (Jerry Landrey) was absolutely amazing and did anything he could to help! Called often to inform me about anything. We were able to close early thanks to his hard work and dedication. Very friendly!!!

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

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5 out of 5 Stars
headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

4.5 out of 5 Stars
headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

4.5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars

The Veterans United team I had always conducted them selves as true professionals

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

1 out of 5 Stars
headshot image of Mason Farris

Loan Officer: Mason Farris

NMLS# 1736871

5 out of 5 Stars
headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

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