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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
471,835 reviews
873 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 471,835 unfiltered reviews

Starting on Page 8354 of 15,728. Return to Page 1

5 out of 5 Stars

Veterans United, I would recommend to anyone!! They worked diligently and swiftly to ensure everything was in place and we were on track to meet our closing date!! Bryan and Heidi were there to answer any questions I had during the process. If you are planning to purchase a home, my advice is to please contact Veterans United!! Awesome Team!!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4 out of 5 Stars
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars

veterans united is the best option for any veteran looking to purchase a new home!

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

4.5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

5 out of 5 Stars
headshot image of Jessica Messing

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

4 out of 5 Stars
headshot image of Keith Shaffer

Loan Officer: Keith Shaffer

NMLS# 1683800

5 out of 5 Stars
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

1 out of 5 Stars

I do not recommend. This is the second time I have gone with VA being I am a service member and I don’t think they are what they are ranked to be. The communication is terrible. Any questions are given poor answers that beat around the bush and seem to circulate to the same responses each time. I chose this company for their high rating and being a uniformed American hero I thought I had an advantage as opposed to a small business loan company, but I was wrong. Save your time and money. Thank you to all the uniformed American Hero’s.

Response from Veterans United

thank you for taking the time out of your day to share this information. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We would like to learn more about your experience. A member of our Client Advocate team has attempted to reach you for help improving our service for future customers. Thank you for your service and for choosing Veterans United.

5 out of 5 Stars

This was a perfect home buying transaction from the beginning to the end.. As a veteran one should not be dress out about the process of purchasing a home. This was my 4th home purchase over 30 years. And I have closed on many homes as a Realtor. This purchase was the easiest. This was fast and efficient. I am home for awhile. Next purchase will always be through Veterans United. My clients, I hope to send to Veterans United. To my whole team Jim High, my underwriters and my processor, Jake, . Thank you for taking care of business, Professionally. #HOMEAGAIN

headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars

Highly recommend Veteran’s United to anyone for a VA home loan!!! The staff and service they provided is second to none. Thank you all!!!

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars

I would highly recommend Chris for other buyers. He was a great help all the way through my buying experience. He even helped me understand things about buyingnI didn't know.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

3.5 out of 5 Stars
headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

3.5 out of 5 Stars

VU needs a specialized team focused on borrowers with more complicated or sophisticated asset profiles.

headshot image of Jenny Kolan

Loan Officer: Jenny Kolan

NMLS# 1861612

4.5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars

I am so thankful to Veterans United for making my dream home attainable in such a short time period. I can't show enough appreciation!

headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

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5 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

4.5 out of 5 Stars
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

4.5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4.5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

This company is incredible! No nonsense and extremely quick! We will always use them. We’ve referred them to family and friends and they have been happy with the service provided! Other companies make promises but Veteran’s United delivers!

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars

The rest of the team was great too. The set up of the site made things easy to follow with the to-do list and who was assigned a specific task of the process so we could go to them with questions.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

It could not have been any more convenient.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

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