Steph was great!
Veterans United always make sure you understand what is going on, they have very informative videos and ensures you get set up with a realtor to help you!
everything is simplified from uploading the documents to all the way into signing.
thank you for everything
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Thank you Steph, Jennifer, and Tara for helping me through this process to secure my new home.
I 100% would use VU again, my only complaint was the communication barrier between the agent and the loan specialist. There was a few times where we would get the same information from both of them and the specialist would occasionally ask if the agent had finished our paper work or something similar to that and vice versa. So i assume there were several periods where the two were not communicating properly. However, all other aspects were great and the specialist and agent as individuals were great!
Third home loan with VU. Hopefully that speaks for itself.
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Great company and team. The loan team helped us navigate many questions and was always available to provide help. In the end, our loan cost was even cheaper than estimated. They definitely under promised and over delivered. It was the best experience I have had with a lender.
I will definitely use Veterans United again if I purchase another home in the future.
Both Erica and Ryan were true Professionals. Smooth process, all questions answered. The organization seems to have good retention of their experienced staff.