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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

419,631

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 419,631 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

If you’re considering using Veterans United to buy a home please, don’t hesitate. You WILL NOT be disappointed. I thought my dream of buying a home unubtainable but I was very wrong thanks to their team. Throughout the entire process, Seth and Chris practically held my hand (not exaggerating). I’m positive that I would not be a new homeowner if It wasn’t for these amazing people.

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend

VU is the best!!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

4 out of 5 Stars
Would Recommend
headshot image of Zachary Roberts

Loan Officer: Zachary Roberts

NMLS# 1200238

4.5 out of 5 Stars
Would Recommend
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Veterans United, an exceptionally professional team. This is our second time using them to buy a home. As it was the first time, easy and smooth. Would recommend them to anyone looking to buy a home.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of Zach Schmitt

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
headshot image of Zach Debord

Loan Officer: Zach Debord

NMLS# 192560

4 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Derek and his team were unbelievably amazing. They answered all my questions, and I had a lot of questions. They were also very responsive and would get back to me within a few minutes. Being able to reach them through text message, was also very convenient. They were knowledgeable and willing to teach me along the process. I am very grateful for their help and my new home. Because of them I’m now a homeowner. A special thank you to Bobbie from Lighthouse and Krista also! Thank you all!

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

I recommend Veterans United to all my veteran colleagues. They work hard to help us get to our morgauge goals.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

4 out of 5 Stars
Would Recommend
headshot image of Tom Champion

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

1.5 out of 5 Stars

our closing was on May 17th but we didn’t close until 8 days later so we had to pay for hotels and check in every day. We leave messages and never get a call back. She would ask us to get her same information we had already provided 3 times.

Response from Veterans United

Thank you for sharing your experience with us Robert. We're happy to hear you are getting settled into your new home. While delays in the home buying process are not unheard of, we strive to set the proper expectations with our Veterans and their families to help prevent inconvenience and additional expenses. Please reach out to our Client Advocate team to share further details. We can use your honest feedback to see if there are ways to prevent the same experience for future Veterans.

4 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Extremely helpful and always available to answer questions promptly and in detail. Received a thoughtful little gift for our new home!

headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars
Would Recommend

I would recommend veterans United to any of my fellow Veterans from the offer to the inspection to underwriting to closing everything went fantastic whenever there was an issue they addressed it quickly. From start to finish their professionalism was what I was used to when I was on active duty for some 15 years. Their professionalism, respect, and attention to detail was above reproach. I always felt that they had my best interests at heart much like when I was in the military "mission 1st people always describes veterans United..

headshot image of Cooper Allen

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

4 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Brandon and Ryan worked with us through the process keeping us informed at each step of the way which reduced the stress tremendously.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

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5 out of 5 Stars
Would Recommend
headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend

Veterans United treated me exceptionally.

headshot image of Eric Almazan

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend
headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

4.5 out of 5 Stars
Would Recommend

Incredibly helpful in all aspects of the home buying process. Really made me a believer that I could actually own my own home.

headshot image of Steve Staszcuk

Loan Officer: Steve Staszcuk

NMLS# 42811

3.5 out of 5 Stars
Would Recommend
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

More Reviews

See all 419,631 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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