As exceptional as the 1st time I worked with Kevin and his team. Fast, simple and knowledgeable, I look forward to continue working with them in the future. It is so nice to work with people that actually know what they are talking about!
From the website to the people Veterans United provided an easy environment to achieve a challenging tasks. The websites easy interface and the kind a professional people who you work with are what make it so great.
VU is hands down the best experience I could have dreamed for. They were able to get me through this process without any stress! I’ve already recommended some of my fellow vets to use VU on their upcoming home purchase.
I want to also give a special thanks to Donna for her assistance with phone calls and emails to help me with everything. Such a sweet person and great asset to Veterans United.
Can’t beat with a stick. All involved pro all the way
My experience was not the smoothest nor the easiest and overall not satisfied with Veterans United.
Response from Veterans United
Yanessa, your honest feedback is valuable and we thank you for sharing your voice with us. A member of our Client Advocate team has attempted to reach you directly. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.
At first I was very scared to buy a house. With not having to put any money down was very postive. The experience was great. I plan on buying another house down the road and will use the same team again.
I started my journey in middle of May and in August I had my keys! Veteran homeowner thanks to Veterans United!
Veteran United Home Loans staff was very knowledgeable and answered all the questions I had and some after hours.
I was always kept in the loop with daily emails and text letting me know the progress we were making. Kim would guide me in the right direction on how to meet all the time lines. Well done!