I would have never thought I could purchase a home until I found Veterans United. My credit in a few month increased from poor to good and from 583 to 687 with their credit specialist advising me how to repair it. My real estate agent was very persistent trying to find a perfect home. My loan officer was the best. He was really was on top of every process. If you are a vet and cannot afford a large down payment go with Veterans United home loans. I would use them again.
Prompt and professional service from application through closing.
I appreciate all the help, thank you.
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Thank you for all the help, this has been a stress free experience.
would highly recommend this company to anyone
VU made the whole process easy and pleasant
I highly recommend the Veterans United team. They get their job done with little to no lag time between steps. With their online portal; you always knew where you were in the process and what was needed. If there were adjustments; they emailed before they sent the documents, so you understood what changed, why it changed, and what to review. Great Team!!
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For someone with a high 700 sometimes low 800 credit score the underwriting process took ridiculously too long and there was not enough feedback about process while it was unfolding.
Response from Veterans United
Randolph, thank you for taking the time to share your voice with us. Our Client Advocate team is here for you to help ensure an outstanding customer service experience, and we invite you to connect with us further. We understand that the underwriting process did not meet your expectations. The mortgage process can certainly feel intrusive, but we want to reassure you that this in-depth analysis is a worthwhile step. The underwriting process serves to protect the integrity of our industry and families who might otherwise fall into financial hardship. Thank you for giving us the opportunity to serve you.
