John Lucas and his team went above and beyond in helping us buy our first home! From the very beginning, they worked with us and guided us through the home buying process. They even sent us a sign with our last name on it to hang in our new home. I would recommend Veterans United to all fellow service members!
We had a wonderful experience with Veterans United. The communication was great and everything went smoothly, even when we wanted to move up the closing date.
Stephanie Stone and Stephanie Escott were amazing. Process was smooth the entire way and anything I needed they were there for 100% of the way! I would go back and reccomend each of these 2 10 out of 10 times!
I made the right choice going with them. Good experience.
The VU agent worked with me for over a year to help me get my credit in order. I was thrilled on how simple the whole process was, the ease of the online portal they use and the wonderful realtor they assigned to me. I couldn't have had a better team or a more pleasant experience than the one I just had with Veterans United!
Highly recommend especially for first time buyers because if you ever have any questions, someone will be able to answer them and make sure you understand what’s going on.
Same comments as above.
Andy Miller & his team are fun to work with, very knowledgeable, and our whole experience (2x's now) has been a delight! Allot easier than we first thought it would be!
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From the credit team who help me get my scores up to Mike to Sarah a great team
To My Fellow Vets-I've had mixed results on dealing with the Veterans Administration on just about anything. They have a long way to go to earning my trust and respect as far as my rights under the GI Bill (Vietnam era). However, Veterans United (VU) has figured out precisely how to manage the VA Loan Guarantee Program for us. They've not only made it easier, but they know that us vets want to know how things are supposed to proceed, why we are being asked for this and that, how the logic of the process plays out, etc. Then they give us a set of videos that covers everything (on a white board no less), they give us a document management portal that also includes progress reports and they give us REAL HUMAN staff to interact with electronically or on the phone.As I went through the process I realized one key revelation: if I were to develop a home buying and mortgage service for US veterans, I would do it EXACTLY how Veteran's United has. Period. Thanks.
The home buying process couldn’t be easier with VU. Thoroughly enjoyed working with everyone I interacted with from the start. Thank you VU!
Throughout the process, she anticipated every variable and thoughtfully addressed it... Between Katie and her assistant, Patty, I was advised of every step in a timely manner.... They make a great team!
