I will use Veterans United as long as they continue this exception customer service!
The team helped me every step of the way! Communication was always timely and ALWAYS informative, respectful, courteous and caring—especially for me as a single mom and veteran! This team made me feel comfortable along the way and got me into my dream home that not only will serve me in the present but will be a family asset for generations to come! Me and my family cannot be more grateful. 1000 times I would recommend this team (and Veterans United for being so veteran-centric)! A special thank you to Craig Brumfield and Rain Mitchell—they both were simply AMAZING!
Veterans United is the best.
VETERANS UNITED !!!! Class act , I’m a vet from almost 30 years ago and to be honest I’ve never had anyone pay me an once of respect until I found veterans United OMG .these folks care and will make things happen for you
There should be a check list for vets. That way we can get all the paperwork together. I was getting stuff submitted at the 11th hour.
Then I didn't know what I was bringing to closing until three hours before.
Response from Veterans United
Dwayne, Thank you for letting our team have direction on ways to improve our loan process. Details like this help us maintain great communication and skills to provide better customer service to our veterans. We will be looking into ways to assist future veterans and details like this help our teams be more helpful. We would like to thank you for choosing Veterans United and thank you for your service.
They were professional and very fast with the entire process! They always made me feel comfortable and at ease. Even when I didn't know what I was doing. I would recommend them to anyone and everyone!
This was my first home purchase, so I didn’t know anything about the process. Josh Kaplan (my Loan Officer) and his team walked me through the fog and gave me all the information I needed along the way. I have to say, I thought it was going to be much more difficult. The professionals at Veterans United made it easy, and I never felt like they were just out to get my money. If I buy another home in the future I will skip the lender comparing step and go right back to Veterans United.
This experience has been good throughout. They were helpful, informative, and reassuring.
We have used Veterans United three separate times. Each time we have been well taken care of and kept informed each step of the way. There is no other group of people we would use for our home buying adventure!
Overall, I would recommend the team VU provided us in our home purchase. They were thorough and helpful in keeping us on track with purchasing our home. They assisted (thanks to God) in making the home buying smooth.
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Super helpful along the way! Everyone was really nice, helpful and very informative. We closed earlier than expected and no issues at all. I would recommend Veterans United to anybody looking to purchase a home! My loan specialist (Jerry Landrey) was absolutely amazing and did anything he could to help! Called often to inform me about anything. We were able to close early thanks to his hard work and dedication. Very friendly!!!
The Veterans United team I had always conducted them selves as true professionals
