Would definitely recommend VU! Best customer service!
10/10 overall experience
I did a lot of research before selecting a lender for my mortgage. I got my initial preapproval through USAA, whom I love, but their customer service was not as welcoming as Veterans United. I highly recommend Veterans United to all of my friends and Military buddies.
Good
Veterans Home United is a great way to go if you are first time buyers. They make the process so easy. As long as everything is good on your end and you get the documents they request back on time. You can close on your house within a month. Would definitely recommend Veterans Home United.
The ‘To-Do’ list made this whole experience so much easier than I anticipated. The list was posted way ahead in advance to ensure we had everything for that deadline. We were able to scan and email and it automatically said that it was received and in review. My team was available and knowledgeable. They kept us informed always.
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10/10 have recommended you guys to several people, and will continue to do so.
The Veterans United made a sure to be stressful application process easy and straightforward. They communicated quickly and effectively.
To all my fellow brother and sister veterans...if you want a home, go to Veterans United Home Loans.
The preapproval was very extensive and everyone was very efficient. The actual loan process was a bit more stressful and less efficient.
Response from Veterans United
Hi Vanessa, we are sorry that there seemed to be more stress as the process unfolded. We sincerely appreciate all your help in completing the loan process. Your input is valuable, and we encourage you to contact us anytime you may need assistance down the road. Thank you for taking the time to share your voice with us.
