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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

419,007

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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5 out of 5 Stars
Would Recommend

Overall everyone did a great job in helping us find our new home! Thank you all very much!!

headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

I would highly recommend using Veterans United to anyone who’s looking to purchase a home. Phenomenal staff!!! We can’t say enough nice things about our Loan Officer (Erinn Cline). She is a special person, and made us feel like we were her only priority. She is true a treasure. Thank you Veterans United!!!The Majors

headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars
Would Recommend

Everyone at veterans United done their best to take care of my family and they sure did deliver, it was smooth and easy with little to no hiccups. My first time was a great experience!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

My wife and I have dealt with many lenders over the years. It was always the worst part of buying a home.
We decided to try V.U. I will never use another lender again. These people are laser focused. They worked seamlessly with our Realtor and attorney. There were no surprises or last second hiccups and the entire deal was done is 26days! Unbelievable!

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Would Recommend
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend

Good work

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Buying our home through Veterans United was an outstanding experience and I would definitely do it again. I wouldn’t hesitate for a second to work with Martin and his team again. Our process was stress free and it was an enjoyable journey. I very much appreciate the support from this VU team and we are very excited for our new home. Thank you!

headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars
Would Recommend
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

4.5 out of 5 Stars
Would Recommend
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Tim is one of the most professional leader I had honor of working with during my home buying experience.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

0.5 out of 5 Stars

Never use this company, all they care about is sales and numbers. Their loan team is way under informed and honestly just rude people in general. Stay far away from veterans united!

Response from Veterans United

William, this is very disappointing to hear. It is important for us to incorporate customer feedback whenever possible to improve our service. If you are willing to share more information, please contact a member of our Client Advocate team for continued support. We value your input, and we hope to connect and learn how to be better than the day before.

5 out of 5 Stars
Would Recommend
headshot image of Marina Chiodini

Loan Officer: Marina Chiodini

NMLS# 2413165

5 out of 5 Stars
Would Recommend
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
Would Recommend

Very positive experience! Would recommend to fellow vets hands down. I was very well cared for and the goal of getting me a beautiful home was accomplished! Thank you!

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
Would Recommend
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

4.5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

The process was very smooth from start to finish. That you all so very much!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

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5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

In a time when good service is lacking in almost everything, you guys didn’t just do “good”. You were exceptional!

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

To every veteran and every veteran family, you would be doing yourselves an injustice if you don't work with Veterans United. Especially Mr. Jon Ouk amd his team. They truly understand and implement service and commitment. They are not a "promise you the world " kind of group. They give you the facts and the honest truth to set you and your family up for the highest success. 10 OUT OF 10 RATING HANDS DOWN !!!

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend

After a lengthy drawn out promise with another mortgage service we new we needed to make a change. Veterans United was amazing. We had a very short timeline in which to close on our new Home. Veterans united with Aaron and his team made our dream come true. I tell all my children and friends that now is the time to contact Veterans United. They will work miracles for you. There is non better!
Cheers

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend
headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

5 out of 5 Stars
Would Recommend

First time home buyers. VU was relentless from the start to make sure we were taken care of and made the right choice. The brand is what sold us and I am sure in 10-20 years from now VU will not let us feel forgotten.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

4 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

More Reviews

See all 419,007 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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