Veterans United is the only place I would recommend to fellow service members and will always have them to thank for having my first house! Even if it isn't your first purchase they are the people to go to!
The process is long and can be a bit unnerving. There are a lot of documents to gather and upload but is manageable with patience. The loan officers asked for documents up to the end so keep up with emails and texts so you don’t miss anything.
I will never use Veteran's United again, and I will encourage my friends and family to seek loans elsewhere. I was spoken to very rudely on the phone and not helped on multiple occasions by my loan officer, and when I called and asked to speak to a supervisor to try to resolve the situation, they were rude to me as well. I am very disappointed in my experience with Veteran's United, especially after reading a lot of very positive reviews before selecting them to get my home loan.
Working with Jeff and Nathan have made my experience a very painless and pleasant experience. They were both always pleasant, kind and very reassuring. I was a pleasure working with them.
They make the homebuying process so simple and easy. They walked us through every step and reassured us along the way. Buying a house for the first time can be painful. But they made it painless. If you have to choose anyone, choose Veteran's United.
Your professionals are extremely detailed oriented! They worked hard on my loan and even after we passed papers they still wanted me to sign one last document! they were all a pleasure to deal with and their professionalism under any circumstance or pressure never changed! They took the time to explain what and why what they needed from me.The one comment is not negative but they asked for documents that I submitted before and they had on file,Even the documents I signed and submitted to them.. But again that is the because they did not want to let anything slip by.!Great job!Tom Romano
I just purchased my new home using my VA benefits thanks to Veterans United. I am 70 years old, a Vietnam Era veteran. Back in those days it seemed that banks, and realtors, were discouraging me from using my VA benefit. Some banks wouldn't even discuss the idea. One day I was browsing the web, dreaming really, just looking at places back in New England where I could live out my retirement. Yeah ... don't I wish, I thought. Then I came across a Veterans United ad and decided to explore. I researched five places offering VA loans and chose Veterans United because they offered a complete program rather than just an avenue, and I'm glad I did! My Loan Officer guided me every step of the way answering any questions that I had and even just being there for me. And he had the assistance of a Real Estate Specialist and a Closing Coordinator. It is a team effort, and I had access to the whole team, and more! The videos that are made available along the path are invaluable. When key events are approaching, you will know what to expect beforehand by viewing the video of that subject. The guidance, assistance and support were with me right from start to finish. Veterans United. It was an easy choice, and the right one. It was the one that made my wish come true.Thank you Veterans United!
No need to hesitate making a decision with Veterans United. I’ve used them twice and will be back for a 3rd time. Very pleased with their services.
Veterans United was a great experience, they were there every step of the way, and it was the same person always helping us! Ashley was amazing and let us know any updates and changes. Thanks for a smooth and easy home buying experience!
When I began researching options to pursue a VA Home Loan, I saw that Veterans United ranked the highest among different lenders for VA loans. After submitting my initial information online, in less than 5 minutes I received a call from Vishal Patel, Senior Loan Officer. As we talked it was clear that Vishal was interested in our goals for buying another home. Vishal and his team communicated with me at every step and the Veterans United online program was efficient and secure for submitting information. In a very short time, we received the "Pre-Approval" letter which helped in negotiating the purchase offer. The entire experience was very positive and now I can confirm that Veterans United deserves the highest ranking for VA home loan lenders.Thanks Vishal, Kayla and the entire Veterans United Team!
Very smooth process. This was my second time using them in 2 years. Great folks!!
I chose Veterans United because of their high 5 star rating and customer reviews and it was the right choice. Veterans United earned every bit of the 5 stars the reviewers give. Veterans United and Clay Rose as my loan officer made my home buying experience a fantastic one.
Outstanding real estate group and loan team.. definitely recommend to all veterans wanting to buy a home.. You all are Outstanding!!!!
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Not a long process. Very professional and to the point.
I would say it was the best experience I have had to work with anyone,an His team very neigable. An thanks again for all your help getting me through this.
We’ve now bought two homes, and used Veterans United both times. With our first mortgage, we had some credit issues. We worked closely with a credit rehabilitate specialist, who gave us concrete ways to repair our score that worked. The second go-round was an even better experience - everything went very smoothly and we were even able to work with the same loan specialist, which was really nice. These people work really hard to put you into the home you want, and treat you as valued people, not just customers. We wouldn’t use anyone else!
