Just stay positive and trust your loan team, they're here to help and help you move forward.
Veterans United is the company you want if buying a home they move fast and have wonderful people working for them that cares about you. They work by email text phone calls. I love my experience with them and would do it all over again
She went above and beyond everything was handled before I even had a question to askWill definitely use her in the future
Very good experience, would recommend.
Nick and his entire team were wonderful to work with on my journey to buying a home. They were patient in working through and explaining each step along the way. I can not recommend them enough.
You worked hard to build a life for you and others and to keep them safe. You have earned this opportunity to provide a a beautiful basecamp for your family. These people understand because they have been on the same paths we have walked. They are here to help us and they understand more than anyone. Let them help you find your safe place. It is a wonderful place to be. Joe Mason Vietnam 1969-1971 USMC.
Servere lack of communication all across the board. Was told a processor quit and that was the reason. Was told about other clients in general their experience was a lot better. I wouldn't be told that I needed to turn in any kind of form or get any documents until the last second, seemed very unorganized.
Response from Veterans United
Zachary, we thank you for sharing your comments and we understand the frustration you may have encountered during the loan process. Our Client Advocate team is available anytime during the loan process to ensure excellent customer service, and we would love the opportunity to speak with you further to learn about this experience. Please contact us to share more information.
Veterans United is the absolute way to go, I was pre-approved almost immediately and they were able to get things rolling right away. Everyone on the team was great to work with, they made the process as easy as possible and couldn’t have asked for a quicker turnaround time from my first phone call with them to closing on a home. 10/10 across the board and would absolutely use again and recommend to all veterans.
My team was very supportive, friendly and kept me updated. The best experience I’ve hade in purchasing a home.
They made the whole process easy
I would recommend Billy to my friends who are buying a home. The whole process was really easy. Thanks guys for believing in me and working with me. I'm in my dream home thanks to my Veterans United Home loans team.
I am very happy with the time and effort that Veterans United put forth from initial contact to an email after closing regarding unscrupulous companies trying to deliver "important message regarding your loan." I had several routes that I could have taken, but I am happy to say that even without an Agent, Veterans United guided me through the entire process without any issues. Thank you!
The Veterans United team was great to work with. Starting on day one, our loan officer Terry was readily available to answer any questions we had and successfully walked us from applying to closing in less than 30 days. Both Terry and Bridgett maintained constant communication and kept us updated daily and prior to each week’s end during the application, underwriting and closing process. Terry tried his best to make our home buying experience easy and worry free. We closed on our home last week and couldn’t be more happier. Highly recommend Veterans United to all my fellow Veterans.
