At no point in this entire process were we ever stressed over something out of our control. The team was the epitome of hospitable. Never a question unanswered, never a task too daunting. They made the real estate game seem trivial. Thank you from the bottom of our hearts!
The overall process from me putting in my offer to close was rather quick and I appreciate the team very much for getting me done in 22 days including weekend(s). There have been some hiccups with agents so I think that is nearly in the nature of real-estate agents across the board. But I ended up with one that got me to the finish line with only one day of showings, as I tailored my list, having the benefit of knowing the general areas I wanted to be in. So I am not in love with VU Realty program, but it was helpful to have the option of not having to do search for agents on my own, it would be better if you are given a condense list based off your needs and time frame so it does not seem like you have a generic list of agents thrown at you that may or may not want to do the work. That could make a smooth sale really stressful.
I just can't explain how.much I appreciate the service that was provided.
I had a wonderful experience with VA United.#1 Fantastic communication skills in the loan process. I praise you for your superb customer service and support.
#2 Your software is just awesome! it was so great to know what you need and where we are in real time.The only thing I wish we could improve is the rate. We qualified for a lower rate at a different institution. Unfortunately, we have not heard from the bank in a timely manner to match the price. It was worth the effort because the loan process with VA United was seamless. Cant praise enough your wonderful system and customer service support. I've had 6 loans in my lifetime, and this one is by far the best!
Very easy to work with. The team held my hand through the entire process. Will definitely recommend them and use them again.
Thanks for all the help guys!!
The whole team was great
This may have been my first house but I couldn’t imagine working with a better company. Wish the numbers for this survey were higher than 10!!!
Veterans United as a staff are great.
Joel was great. Was at ease when talking to him. Everything felt good. Had faith that he knew what he was doing.
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Very satisfied with the service given.
Tanner and the team went above and beyond to ensure this was a smooth process. Tanner kept us informed from start to finish and always made himself available if we had any questions, no matter the time or day. Tanner is a true professional who strives to ensure customer satisfaction is a top priority.
Thank you to Tanner and the rest of the team for making our home buying experience pleasant and enjoyable.
Will be using Veterans United for the next home loan Lord-willing!
The team was incredible and walked us through everything involved in buying our home. In moments where I was confused or uncomfortable they took the time to clarify on any question I asked.
