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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,656 reviews
746 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,656 unfiltered reviews

Starting on Page 93 of 15,422. Return to Page 1

5 out of 5 Stars

Hello,I would highly recommend Veterans United.
They have highly professional and friendly service. They made the process simple and straight forward. I had an awesome team who answered all my questions. Zack Kieffer was the individual who started the process of home purchase and he is awesome. God Bless you on your journey.

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

My whole loan team was awesome, and made the process super easy.

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars

There was a bit of a miscommunication about trying to close early, but that might have been because I didn’t tell all parties involved (I thought they would communicate that amongst themselves).

headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Photo submission from David F.

Great company takes the hassle out of Home finance! Made the whole process so easy! Good to be home!

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars

I highly prefer talking to someone like knows about construction like Lance, super great and knowledge. Same with other staff but he stood out the most.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Michael Matteson

Loan Officer: Michael Matteson

NMLS# 2756522

4 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

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Check My Eligibility
5 out of 5 Stars

My VA lender & her team were great. They explained everything in detail steps along the way.

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars

Mr. Billy Abney and his entire team are exceptional. I highly recommend them.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Photo submission from Anthony C.

I was skeptical about where I wanted to live in the beginning but when my son showed me this house on the Zillow App and begged me to go look at it on a Sunday afternoon I'm glad I gave in to him and made arrangements to look at it and it had the perfect lay out for what I wanted to invest in and now that we haven't been able to relax yet I know I will enjoy everything about it when I get finished moving in. Thank you Veterans United to make my dreams come true. God Bless us all and our Country.

headshot image of Josh Miller

Loan Officer: Josh Miller

NMLS# 2288848

5 out of 5 Stars
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars

My entire team was completely helpful.

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

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Experience first-hand why 368,646 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

We were first introduced to Justin and his team over two years ago. Unfortunately, due to other issues that house did not go to closing. Justin would periodically check in with us to check how our search was going. No pressure, just an occasional contact. When we found our current house, our previous experience with Justin was so favorable, we immediately contacted him. He provided first rate service, responded to our questions promptly and accurately, and was always available to ensure we ended up with our "forever home". He, and his team, are great representatives for your company!

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars

It went perfect!

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

4.5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars

Shannon was great, never felt pressured, was EXTREMELY knowledgeable and friendly and answered both my wife and my questions. This is the second house that we have bought through VU and would buy our next one through here as well.

headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
Photo submission from Shanda S.

Veterans United is top notch for sure! From the loans process to the special appreciation gifts extended to me, I am so grateful I worked with them to secure my home loan. Eric Johnson, Brittany Miller, and Brittany Lucy are a fantastic team and it is very apparent they have the veteran's best interest in mind every step of the way. Not once did I ever feel alone or left out of the loop. I could call Eric Johnson or Brittany Miller at any time of the day or week (or weekend) for answers to my questions or concerns. I always felt they would work extremely hard to ensure I received answers. They added a sense of "fun" to this home buying journey and for that I appreciate them! I will definitely recommend family and friends to Veterans United and more specifically to this fantastic team. Thanks so much for all your hard work!

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

4 out of 5 Stars

Working with VU was a smooth process from start to close. Everyone was always very helpful, someone was always checking in, all our questions were always answered. The best was all the help setting up utilities, security, change of address forms, it’s all in the app and was so great! The only hiccup we had was delayed responses at times, numbers that were not as good as other lenders, and never knowing exactly what the final payment was going to be. We understand numbers can change, but some numbers were off by a couple hundred dollars and they weren’t fluctuating numbers. All in all we would use VU again.

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

Kyle was easy to work with and made this process of purchasing my first home effortless!

headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

5 out of 5 Stars

Working with Veterans United Home Loans from start to finish was an outstanding experience. The entire process was quick, seamless, and incredibly well-coordinated.Dorian served as my liaison between underwriting and myself, and he was exceptional—always responsive, knowledgeable, and ready to answer any questions I had along the way. Having that level of communication made a huge difference.Lisa was equally amazing. She stayed on top of every detail and ensured I was always informed about what was needed from me, especially when it came to signatures and required documents. She worked closely with my family and me throughout the entire process, making everything feel smooth and manageable.Overall, the team made what can often be a stressful experience feel easy and straightforward. I would absolutely work with Veterans United Home Loans again and highly recommend them to anyone looking for a seamless home-buying experience.

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

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