Kara, Karlie and the entire team were nothing less than amazing! Some of the best people i could ever hope to work with! They helped me with every aspect of the home buying process and were extremely helpful when I had any questions.
The Veterans United team was outstanding through every step of the process of buying my home. Sheldon Turk led the team so well that the entire experience seemed seamless. I would recommend Veterans United to any veteran or veteran family that is looking to buy a home!
Matt was helpful from the beginning! He did a great job at keeping us informed every step of the day. Any time we had a question, he was a phone call away. Everything was straight forward and a simple process.
Happy to have found a place we can call home!! Thank you Veterans United!
Everyone was so quick and helpful!
Abysmal communication.
Response from Veterans United
Hi Timothy,
I'm sorry to hear your experience fell short, especially when it came to communication. I'd appreciate the opportunity to learn more about what happened. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. Our Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and if you contact us outside those hours, we'll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
This is our second time purchasing a home with veterans united and it went flawless. The online signing is a huge plus!
Shane Lamberson was absolutely amazing! He is a true professional and was always there to assist us every step of the way. He answered every phone call, even on weekends and in the evenings, and consistently went above and beyond to help with anything we needed.Shane promised us the best rate on the market and delivered exactly that. Despite other loan officers telling us that Veterans United would not be able to honor the rate they had promised, Shane and his team did exactly that — and they did it with absolute excellence.He made our home-buying experience incredibly pleasant, smooth, and stress-free. We truly appreciate all of his hard work, dedication, and commitment to his clients. We highly recommend Shane Lamberson and Veterans United to anyone looking for a knowledgeable, responsive, and trustworthy loan officer!
John, Dawn, and Nikki went above and beyond to help us get this mortgage completed in a timely manner. I would highly recommend Veterans United!
They are worked so hard for me and even went the extra mile. Justin knows his stuff and get things done fast. Eric returned my phone calls super fast and Nicole was always there for anything I needed. Thank you everyone.
I would describe Brandon Brown as one the best people I have meet. Always available when I had a question . This was my first time buying a home, but it could not have been easier.
Veterans United Was absolutely amazing from start to finish. When we first applied for this loan we weren’t quite there yet with our credit. Instead of being told no like we were several times in the past with other lenders, vets United Went above and Beyond and put us in contact with our credit consultant Charlie. He told us exactly what we needed to do in order to get our credit where it needed to be and within no time we were ready to talk to our loan officer! Darin was amazing And also went above and beyond to get us preapproved and helped us through the entire loan process. Morgan was our Loan coordinator and she was absolutely amazing! She answered every single one of our questions on a day-to-day basis And made this entire process smooth and very stress free! Kohlie was Our concierge she was very informative and very friendly! We are very grateful for our entire loan team. Veterans United made my Husband and I feel so appreciated for his service. I would absolutely recommend veterans United to any veteran looking to buy a home! We will absolutely be passing on the word to friends! Thank you so much Veterans United, for making our home owning dreams become a reality!
Mike & Lora were phenomenal.When I first was trying to get approved, Mike was patient and kind as I was getting strung out by another lender. He saw me through some very frustrating experiences with that lender.Lora came along further in the process but didn’t let me file stay stagnant when roadblocks came my way. Since I came over the VU with a purchase agreement in hand, there was no time to waste and she saw to that.Mike, also, as we were nearing the finish line and just needed a VA appraisal to score kept calling the department of veterans affairs together basically daily for 2 weeks. On one occasion staying on the line for over 2 hours well past normal business hours. Can’t say enough how much his efforts meant to me.
These folks have been amazing! Buying a home gets easier every day!
Kody and his team went above and beyond for my family and I several times. Our house hunt lasted almost three years due to the economy and housing market, and after many setbacks and disappointments outside of VU’s control, Kody and his team stuck by my side through thick and thin. In the end, the same team that started our initial pre approval, took us to our closing. Beyond thankful for Kody, Andrea, Audrey and Heidi. Absolutely outstanding team and never once let us down.
The Veterans United team was amazing. Very patience and hard working on getting us where we needed to be on closing day. Very impressed!
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My team was amazing. Every single one of them.
Robert Mathews and his team were very responsive and we found the process easy to follow.
As mentioned above in my initial write up - here is my review thank you VU for being such an outstanding company/organization. All realtors love working with you all, and most sellers that never heard of you, loved you once it was all over and deal was over and completed. Hannah Liebhart and her entire team , Lauren Sprague, Emily Gandy, Kole Berry, and others I am sure behind the scene, did an outstanding job again....what a team effort.Precise execution of loan processing, and all upstream and downstream processes. This is my 4th and FINAL home, we finally got the dream home we always wanted. I will forever keep VU near and dear to my heart!Signed, Paul S. United States Navy Veteran, RM5, JC:2318
The Veterans United team that I worked with was exceptional from beginning to end! This was my first home buying experience and Lance and his team made it a breeze! The few bumps and obstacles we had were easily navigated by what I felt was an experienced staff! Dez and Rynda were able to answer all my questions in a very
Fast and timely manner. Communication was outstanding. If there were to be an MVP it would be Spencer Miller. We worked more directly and he was boots on the ground for me! All in all ....I would rate my experience as excellent. If and when I purchase in the future, I'll be looking for these guys again!
Amanda and Dylan are a great team and made our refinance easy.
Flawless work. Couldn't have gone any better.
