I have only thanks and appreciation for the work that you guys have done for me, my wife, children and I are happy with our new home.
Very pleasant to work with a professional staff.
I want to give humongous shoutout to Dan Reynolds, Evan Mehuys, Donna McDonnel, Noadiyah Jones, and the whole VU team I interacted with. This process of buying a home was very easy due to the superb knowledge and professionalism of all members involved. Any questions or concerns I had were addressed promptly and immediately. From start to finish, this was an absolutely amazing experience. If you’re a military member/veteran, I highly recommend. Thank you all for the amazing job you continue to do everyday!
I was skeptical about where I wanted to live in the beginning but when my son showed me this house on the Zillow App and begged me to go look at it on a Sunday afternoon I'm glad I gave in to him and made arrangements to look at it and it had the perfect lay out for what I wanted to invest in and now that we haven't been able to relax yet I know I will enjoy everything about it when I get finished moving in. Thank you Veterans United to make my dreams come true. God Bless us all and our Country.
Matt and his team made my home buying experience so easy. I am moving from Oregon to Arizona and I was in Oregon the entire time while my husband was in Arizona. They answered all my questions and always made me feel important. I will always come to them for my home buying or selling needs. This is my 2nd time with Veterans United and it was a wonderful experience both times.
Wonderful people to work with.
Very communicative team. I found Veterans United based on positive reviews from other veterans on Reddit. I was pleased with the service I received.
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Everyone was very nice and helpful and got us through the process of our first VA loan with no delays or trouble
Veterans United is top notch for sure! From the loans process to the special appreciation gifts extended to me, I am so grateful I worked with them to secure my home loan. Eric Johnson, Brittany Miller, and Brittany Lucy are a fantastic team and it is very apparent they have the veteran's best interest in mind every step of the way. Not once did I ever feel alone or left out of the loop. I could call Eric Johnson or Brittany Miller at any time of the day or week (or weekend) for answers to my questions or concerns. I always felt they would work extremely hard to ensure I received answers. They added a sense of "fun" to this home buying journey and for that I appreciate them! I will definitely recommend family and friends to Veterans United and more specifically to this fantastic team. Thanks so much for all your hard work!
Bryant, Erin and their team was great and even when at times when I was being impatient they kept everything going and got us into our house right on time!!!
This is an overall review of the company as a whole . There is a lack of communication an apparent laziness as well as clearly not enough resources or diverse applications or systems to allow smooth transactions between veterans, civilians and realtors. The whole process for my family was Nightmarish. NO I WILL NOT BE RECOMMENDING THIS COMPANY TO ANY ONE
Response from Veterans United
Hi David,
I’m really sorry to hear how frustrating and overwhelming this experience was for you and your family. Describing the process as nightmarish and calling out communication concerns is not something I take lightly, and I’m sorry we left you feeling this way.
You should be able to rely on clear communication and a smooth process throughout, and it’s disappointing to hear that wasn’t your experience. Your feedback is important, and it highlights areas where we need to do better.
I’d really appreciate the opportunity to learn more about what happened and take a closer look. If you’re open to it, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
We’re available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we’ll follow up the next business day if you contact us after hours.
Sincerely,
Claire S., Client Relations Manager
Great service !!
Very professional team. They’ve helped every step of the way. Very patient and understanding.
Angela, Hope, and Dez were amazing! They were super professional and there every step of the way. I think buying a home can be (and is) a big task, but they make it easy and straight forward. Thank you so much for helping us and being our loan team!
Trip and Paige and the entire Veterans United team were stellar and kept us on track with all of the tasks and steps needed to successfully close on our new house, and we are so grateful for them and their knowledge!
Then whole team was awesome, specially Dustin with my many phone calls and obstacles , the gifts sent for my girls , my package ! I was totally clueless about everything and these wonderful folks went above and beyond to give me a opportunity i though was impossible . ill always be grateful for the opportunity they provided. Seriously guys thank you so so much its the best feeling in the world to know I have a home for my beautiful family and it wouldn't been possible with out yal . I highly recommend each team member ! I think veterans united should give each member a raise and a bonus !
Steven and Adrienne were fabulous and extremely professional, friendly and hard working to get our loan approved and closed in 30 days. I would 100% recommend them and Veterans United for a VA home loan. Outstanding service!
We had a great experience, buying a home with Veterans United and would definitely recommend them for other veterans
Corey was outstanding from start to finish.
He is responsive, prompt and honest. During our loan process, he communicated every details about our loan. This was my second experience with VU but Corey made it more memorable and got our Loan closed when other local lenders failed.
