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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,216 reviews
629 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,216 unfiltered reviews

Starting on Page 9452 of 15,041. Return to Page 1

5 out of 5 Stars

This is the second time we worked with Veterans United, and with Jessica Palmer. Once again we were treated with the highest degree of professionalism, timely communication, and exceptional performance. We highly recommend using VU for your home loan needs.

headshot image of Jessica Palmer

Loan Officer: Jessica Palmer

NMLS# 527704

5 out of 5 Stars

I love Veterans United for their fair and honest help to put me in great home quickly and easily. I highly recommend my loan specialist Ella Owens she is the best of the best.

headshot image of Ella Owens

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
headshot image of Tina Guerra

Loan Officer: Tina Guerra

NMLS# 465979

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars

Veterans United is an outstanding company. Our loan officers were efficient, knowledgeable and helped us meet our goals!! Would definitely recommend them to everyone!!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

I love Veterans United and trust them for all future home purchases! I highly recommend the team!!!

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

Outstanding customer service.

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

4 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Christopher Thornton

Loan Officer: Christopher Thornton

NMLS# 45514

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5 out of 5 Stars

They made the house buying process extremely easy, even when we gave them some difficult circumstances. I’d recommend them completely to anyone.Take care you guys.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars

We appreciate the outstanding service we have received twice (2013 and 2019) from VUHL. We will recommend them to all.

headshot image of Benjamin Long

Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

Hands down best company!

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

4.5 out of 5 Stars
headshot image of Logan Kadolph

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

See #1

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars

This is my third Mortgage finance experience but first with Veterans United and by far the smoothest and most professional!Thank you
Jamie, Conner and the Veterans United Team!

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

This was a goal for me and wife to upgrade to a dream home for our family. We both worked hard and have great careers and going through veterans united just made it all so smooth. Q

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

4 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

1 out of 5 Stars

Find a new loan officer. Then offer to reimburse some of the cost of my vacation time I had to take due to your screw up.

Response from Veterans United

Hi Douglas, thank you for sharing this feedback with our Client Advocate team. We appreciate your point of view and understand how it can be frustrating when unexpected delays occur. Our commitment to serving you is ongoing and we will work hard to use this opportunity to improve. It is our goal to learn from mistakes, so please do not hesitate to contact us if you wish to discuss things further.

5 out of 5 Stars
headshot image of David Munns

Loan Officer: David Munns

NMLS# 859838

5 out of 5 Stars
headshot image of Ashley Cook

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

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