Thank you Veterans United for all your help along the way. God bless and keep up the good work.Respectfully,Juan Ospina
The first word that comes to mind is speechless! I honestly can't say enough about the experience I have had. Each person I worked with was always available and understanding and patient getting through this! I can't say thank you enough to everyone for everything!
The To-Do list is the most awesome guide. An explanation of each process and who is responsible for each thing To-Do would be a good enhancement. One of the "To-Do" things wasn't done in a timely manner so closing was postponed. If we as buyers had known who was responsible for the action and how it would effect our closing we would have pushed the appropriate person. Everything else was a 100% good experience.
I felt comfortable with VU. I will work with them again!
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The team was excellent and the mortgage process was simple and straight forward.
Smooth process from start to finish. I was pre-approved, not just pre-qualified, in three days. If a veteran is thinking of buying a home get pre-approved first. Then when you find the home you want you can make an offer right away. That goes a long way with a seller when they know you have the financing. The seller might even take a lower offer just because it is a sure thing.
Billy and his team are AMAZING to work with. Made the process a breeze for us. We couldn’t be happier. Highly recommend.
Veterans united makes the homebuying process way easier than if you were to go through anyone else. I 100% recommend them.
Grade- A+++++ Organization I have recommended this company and will continue to do so.
Jeremy Anderson was my main guy throughout this and he was always there making himself available for good questions as well as stupid questions. Ha. I had a very time sensitive, long-distance situation and Jeremy made time on a couple Saturdays to move the ball forward and help me secure my new townhome I moved into yesterday. I’m so thankful for Veterans United, Jeremy, and the other folks who supported this home purchase along the way.Highly recommended!!!
I think my late husband would have been very happy with VU. Knowing how fast and professional everyone was, he would have been grateful that you looked out for us.The only thing that was slacking was the time in between the payment for the Appraisal and the actual Appraisal. I didn't understand why it took over 2 weeks.Thank you for the glasses, I will enjoy them. Thank you for our forever home. It is our little corner of heaven.From Lucy and Delilah!And our Pups Rudy, Bully and Sally!
If we ever buy again in future it will not be through Veterans United because this has been the worse experience we’ve ever had.
Response from Veterans United
Kayla, we're sorry you feel as though your service was not up to our standard. We'd like to know what led you to feel this way. Please contact our Client Advocate team to share your concerns.
All of our concerns, questions and issues were handled quickly and professionally to our satisfaction.
Great group to buy your home with. Highly recommended.