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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
455,234 reviews
750 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 455,234 unfiltered reviews

Starting on Page 9452 of 15,175. Return to Page 1

4 out of 5 Stars

Veterans is a great place to begin your home buying journey.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

4 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars

I had a great loan team!! Everyone seemed to be committed to getting my loan closed and me getting a new home!! Everyone was easy to work with. Tim was great and worked extremely hard for me. Gavin was great, always available when needed. Thanks ti all of you guys!!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

Outstanding service

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

3 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Great service all around helped me get approved and Amber was able to work with me and communicate with me everything goin on.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars

Great experience. Ted and his team (Crystaline and Michael) were amazing throughout the entire process...and even after!

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars

Very helpful during the process

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
headshot image of Joseph Ferling

Loan Officer: Joseph Ferling

NMLS# 1034655

4.5 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars

This process went so smooth and flawlessly..i thought it was a scam...it was just to easy..to slick..that was because of Tyler Salter..guy just know his way through this process ..could navigate his way round any issues he came up against..what in complete and total control through out and always made me feel as though he only had my best interest in mind..I feel fortunate to have had him as my agent.

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars

Very quick to respond and kept us updated as we went through the process.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

Everyone we spoke with at Veterans United was always very helpful. They were very responsive to emails and calls. This was our 3rd time purchasing a home and this experience has been the best. Michelle and Diane was very helpful and we appreciate them making our home buying experience as smooth as possible.

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

Amy and Kristin were amazing. I had such a smooth and easy process, I would highly recommend them to anyone!!

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

Second time using them and very happy.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

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5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

3 out of 5 Stars

There were several miscommunications and little follow up. It seemed to take several days to get clarification.

Response from Veterans United

Michael, we're sorry to hear our communication was not on par with the expectations we set. Communication is very important, and we appreciate you providing this review. We will use this feedback to ensure we continually improve our service. We hope you enjoy many happy years in your new home.

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars

Really great to upload documents in a secure manner online. My only feedback is that with interest rates being so volatile, VU needs to have an option for borrowers to adjust their locked interest rate to a lower rate if the interest rates decrease prior to closing. We could have walked away and started the process over again and received a 3.125 % vs the 3.25% we settled with. Hope you make some changes as a result of this feedback.

headshot image of Nani Serrao

Loan Officer: Nani Serrao

NMLS# 1422779

5 out of 5 Stars

Veterans united and Anna Deneitolis is the best in the business of Buying or Refinancing your home. Highly recommended.

headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

4.5 out of 5 Stars
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars

It was very easy to upload all the requested documents

headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

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