Felt like little bumps at the end of loan process held me back from saying a 10 overall rating. Title company missed signatures, Jessica said we sign on a date then called back and had to wait sign the following week.
overall good experience, just some delays in processing caused some additional costs for us at closing, some of which were self caused by us. We had alot to manage during this transition between rental and new house and it was quite hectic.
Absolutely a pleasure to work with you guys
Once again, Kyle and his team made my refinance effort smooth and seemingly effortless. I thank Vets United for a job well done.
Andera and her team were very helpful and very fast. I felt like the process was to easy. During the process I kept thinking there has to be more that they need me to do. Great people to work with.
As I was inexperienced in this area they were very patient and hands on with teaching me what’s going on step by step along with the realtor that was put with me
great team....people really care
Excellent customer service. Could bot have asked for a better experience.
Outstanding customer service!! However, the transition process when someone leaves the company needs to be improved.
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Experience first-hand why 326,193 homeowners give us a perfect score!
Great experience. Staff is very knowledgeable in what they do.
Very helpful people. Thank you Alen and Morgan for making my dream come true.
thank you Ute and Alexis!!
The ability to handle a majority of the paperwork via DocuSign and other e-sign software was a major convenience but more face to face would have been nice.
You guys are scaming the veterans , we thought that since this company was ran by a vet. That we would get top knot advice. We were dead wronge, we got the royal shaft . Your agent didn’t help us protect ourself . We didn’t know all the ins and out for home purchase and for what we got we didn’t need him to end up with a $147.000 dump
