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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
456,688 reviews
804 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

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Starting on Page 9479 of 15,223. Return to Page 1

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Tina Guerra

Loan Officer: Tina Guerra

NMLS# 465979

5 out of 5 Stars

Exceptional service and extremely helpful team. They’ve made the loan processes enjoyable and were always there to provide information with every step.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars

Went much smoother than I expected! Great experience.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

From day one EVEN before we decided what home or the location we would like to purchase. Casey Martin and his team stayed in contact with me (one whole year). They checked in on me to see how things were progressing and when it came time for my husband and I to finally make our decision Casey and his wonderful team were there and ready to walk us through the process of VA Home Ownership.....

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

Veterans United was very helpful and understanding with my needs. We are extremely satisfied with the service and response time that we have received through our home buying journey. Thanks again to everyone for your outstanding performance. You made buying a home seem so easy.

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars

Shane was with me though every step of the home buying process. Great job!

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

4.5 out of 5 Stars
headshot image of Jason Polk

Loan Officer: Jason Polk

NMLS# 1748681

5 out of 5 Stars

Ben and his team were most excellent! Dealing with Darci to begin with is what brought me to VU -- she was very honest and helped me make the calculations I wanted. Others I had been dealing with simultaneously were markedly less transparent, trying to obfuscate the math and dance around an answer, which I was quick to take note of. Ben clearly is very good at what he does, but beyond his obvious level of expertise, he was very friendly and helpful, and enjoyable to work with. Madi likewise was very quick to respond and pleasant to deal with. The whole team managed to get the loan through from start to finish in under a month, to accommodate the tight deadline of my contract. And of course, the loan rate was very reasonable as compared to some others I've seen. I will hands down recommend VU and this team in particular to anyone else I come across, where applicable. Thank you!!

headshot image of Benjamin Long

Loan Officer: Benjamin Long

NMLS# 1099960

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5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

Fast, Friendly, and to the point.

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars

closed the deal in 29 days. Kyle kept me up to date and communicated even on weekends. Kyle matched the offer from USAA and won me over through ease of communication.

headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars

Daniel and Rachel were the 2 people that really made all this a dream come true

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars

Bill and the team were professional, experienced, on top of it, and very friendly. They made this happens and we’re loving our new home.

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars

It was a fantastic experience from start to finish and the people with whom I dealt with were very knowledgeable and pleasant.

headshot image of Elliott Watkins

Loan Officer: Elliott Watkins

NMLS# 1198442

5 out of 5 Stars
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars

This is the 2nd time I have dealt with Veterans United and there is no one else I rather work with. You all make everything so easy.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

Overall experience was fast and very easy!

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

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Experience first-hand why 363,509 homeowners give us a perfect score!

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4.5 out of 5 Stars

First time homeowner. And I just want thank the men and women of Veterans United, for helping us toward our new home. It's a blessing that this service is out there to help military members (retired or actively serving) and their families. Providing guidance and being understanding is what I kept getting throughout this whole process. Again Thank you for all you have done.

headshot image of Ryan Williams

Loan Officer: Ryan Williams

NMLS# 1718322

5 out of 5 Stars

Everyone was very helpful and patient. They didnt make me feel as though I was a customer, they made it feel like I was family. Any issues was usually resolved by them during the process and then I was contacted. Awesome job guys!! Will be a repeat customer from now on. Thank you from the Morris family.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

4 out of 5 Stars

jessica edwards was great i have severe ptsd systems and she went out of her way to call me through outnthe process which was outstsanding

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

4.5 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

Really rather painless
Yes, I had to jump through some hoops, but it was not nearly as bad as I had anticipated.

headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars

Great experience the first time around....!!!! Keep up the good work!

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

4 out of 5 Stars
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

4.5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

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