Veterans United has done something that I never thought possible, I finally own my 1st home. Let me be clear first and foremost that my credit score was a 730 (Transunion) and I did not need to submit any extra paperwork to the under-writer except for a verification of on-time payments due to me not have much credit history. (You must have 3 verification to be able to close.) The process was a lot less painless than I expected. My advice is to get ALL the documentation to your loan officer as soon as possible.(You will need access to a scanner). The faster you get them the information the faster they can try to work their magic. My loan officer was Robert Freeman (ext: 5535). He never left my side and literally gave me a step by step breakdown of the process. Even when I would call to ask what I thought was a bothersome question, he would answer it with no problem (or get the answer within 24 hrs). He regularly ensured me that I was not being bothersome with the questions I had and actually encouraged me to ask more and to not be afraid to ask the questions. During the process once you have found the right place, you will be asked to do a VA appraisal. This is non-negotiable with the VA Home Loan.(It was my only mandatory out of pocket expense) They can be harsh but it is all for your protection. (Mine made the home-owner fix 2 outlet covers and a telephone jack cover because the were missing.) Remember the VA Appraiser is an appraiser and not an inspector. I recommend getting a home inspection as well. You may be grateful that you did (I was). To be completely honest if I knew what I know now I would have done this years ago with Veterans United, All in all my process was smooth and painless and I would recommend Veterans United to anyone. Thank you again Robert and Veterans United, Nicholas Bitler (Army Veteran)
We began the process of buying our new home back in June of 2018. We worked diligently with our Loan Specialist to get qualified. She was knowledgeable and a joy to work with. Once qualified, we found our dream home and unfortunately a Cat 4 Hurricane hit us directly, impacting our future home. This lead to the next three months of bumps and hurdles that the team at Veteran's United worked tirelessly to overcome. Additional inspections, repairs, more inspections - they could not have treated us better. We highly recommend them to anyone. Thank you Dan, Aaron and Bobbie for everything! You've gained four more family members to yours.
Justin is someone I would recommend to anyone do to his friendly nature and outstanding knowledge of how the process works.
Our experience with Veterans United was very positive. From the beginning of the process, Mark Dischert, had our best interests at heart. He gave us options. We began the process last summer when we wanted to sell our exsisting home and downsize. For a variety of reasons, that venture didn’t work. So when when we decided to refinance our house to take care of some obligations and make retirement more financially more comfortable we called Mark. The process went smoothly, we got a fair interest percentage. Thank you Mark and Angie for staying with us and getting the,job done.GMM1(SW) David M. Grayson USN Retired
Kyle assisted me with everything I needed, every step of the way until closing. He answered all of my questions throughly. It was a great experience and I just want to thank him for everything and Veterans United. Thank you
We didn’t think we would be able to buy a house for at least a few more years. Veterans United guided us each step of the way and help make our dream come true in 3 short months. We now have our dream home and would highly recommend Veterans United to anyone looking to buy.
I hope next time. My experience is better.
Response from Veterans United
Steven, know that buying a home can be stressful at times and that certain aspects of the home buying experience don't always go as planned. Thank you for allowing us the opportunity to help you navigate the process. It is our goal to always improve as people and as a company. We would love to hear from you soon!
The team, which we were assigned, was just as close as our phone. sometimes we would have to leave messages, however we could count on a call-back in no time. When I would be at my worst not quite understanding what the next procedure was, a call to Terri or Morgan made my questions seem so petty and so easy for a quick fix. Mike would always follow up with a positive and cheerful attitude making me feel that my questions were important enough to be addressed, even though I realize now some of them were so elementary and not nearly as threatening as I thought.Never did any of the team make me feel like I wasn't on top of the process. Thank you Terri, Morgan and Mike!
Thank you to Nick Kundert and his team for making this a reality! I get to live in the American Dream and that’s owning a home to call your own. If you’re a veteran and ready to own a home, then talk to Veterans United!, they have very knowledgeable reps and videos to show you step by step how the process works. Thank you
They make sure that you have everything you need without a lot of stress on your part
my loan officer Krystal Palmer did an excellent job. She is a very pleasant and caring person to work with.
