The experience was surprisingly swift and unexpected. Before I knew it while gathering all the information required had a closing date. For a first time home buyer, I was shocked and a little hesitant. I wasn't prepared for the efficiency at which all my business was handled. It took me!!! I have no complaints and praise Veterans United for the manner in which I was handled. Great job VU.
Not. On same page regarding the whole process..Stressful!!
Response from Veterans United
Carlos, thank you for sharing your comments with us. We work to ensure the best experience for our customers, and we must focus our efforts on reducing stress during the home buying process.
Buying a house is a big deal and can be super stressful. Veterans United and their whole team made this process feel super easy. Everytime I had a question or concern I could pick up the phone or write an email and have a person answer my question promptly and thoroughly. I would/have absolutely recommended Veterans United to my family and friends.
Veterans kept working with us from the start to get us into our home. I’m happy we made this decision and will recommend veterans United to family and friends.
My experience was outstanding. I would recommend Veterans United to anyone.
Another awesome experience!!!Thank You All
Without hesitation I can say financing with Veterans United is a dream come true for the borrower. Obtaining a Loan through Veterans United is like taking a walk in a park and stress free.
Veterans United made my home purchase quick and simple with no surprises. They linked my up with an excellent local agent. Overall great experience.
They advertise that they geared toward veterans but it seemed that they really didn’t have a clue of what the services are for veterans. Although the realtor was excellent she didn’t have any particular experience with our area. There had to be a lot of last-minute changes or last-minute information that had to be added or taken away on a regular basis as well as the forgetfulness of certain charges for closing were not applied. Their rates are not competitive either! Had we not been already halfway done with the process we would have went to another company. When we do sell and buy again we will not come back to veterans United.
Response from Veterans United
Thank you for sharing this detailed feedback with our team, Dustin. We appreciate the opportunity to research your experience further and learn more about the ways we might improve for the next customer.
Veterans United did a great job, am humbled with their level of expertise, professionalism and experience. They made the process so easy and swift for me. Am 101% impressed with their service.
We were going to put $30,000 down on another preapproved conventional loan after speaking with Brandon we changed our minds, in the end our payments were $24.00 less than when we were putting $30,000 down.Brandon and his team walked us through the process every step along the way. All we had to do was follow their directions. Thank you Brandon from the bottom of our hearts !!!!
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To all the veterans,United Veterans really takes care of us.
I cannot day enough about this team! We will definitely recommend VU and use the company for future services.
I would definitely recommend.
