Is a long process but with a good real state agent and personal loan specialist Veterans home loan make everything possible for us thank you.
I don’t think they need your business, seems like they have figured this whole thing out and they can help who they feel like helping. The reps I worked with didn’t have the time for me, told me I wasn’t going to get a loan for the house I wanted, which I closed on? Told me I can go to another company and it wouldn’t bother them? Told me everything is fine, we have plenty of time and then missed closing. Also only told me we were going to miss the day before because I kept calling and requesting an update.if I hadn’t called, I’m wondering if anybody would have realized that we missed closing or if this deal would have ever went through?
Response from Veterans United
Hi Timothy. We're very sorry if you did not feel like you received our VIP treatment. Our goal is to be transparent and keep our Veterans in the loop from beginning to end. Please contact our Client Advocate team if this was not the experience you received. We value all feedback and want to ensure all our Veterans receive VIP treatment.
I began to work with Brian Bradley, and he methodically began to lay the process out to me. He had such a positive and encouraging attitude, if I had any doubt or apprehension, he took that away. Not once did or the team pressure me, they were very encouraging and helped me along with each step of the process. It was a great experience, I am a man who has overcome many obstacles in my life, for Brian and his team to make this dream a reality has been nothing short of a blessing. I share my gratitude with United Veterans!Sincerely, Rory
Felicia Solomon was outstanding to work with. She kept me up to date on the entire process and loan closed super quickly. Thankful she made this experience seamless and easy! Would definitely recommend her!
The team as a hole kept me updated on everything that was going on. They helped me from wiring the Ernest money to a Fraudulent Sewers By confirming The correct office to give the money to.
They are the best and would recommend them to any veteran wanting to purchase a new home
Love working with Veterans United will not use any other company - My only request please do not sell my loan to Wells Fargo
RUN HARD AND FAST!!! These people have to be babysat you are treated like they are doing you a favor. They do not deserve to be working or dealing with America's bravest men and women. I would give a negative 4 stars just no if I had to do it all over again there is no way I would ever consider these people. I'm positive I'd rather be getting shot at in a combat zone than to speak to veterans United again!!!!
Response from Veterans United
Thank you for your honesty Timothy. We'd like to know more about what led you to feel this way. Please contact our Client Advocate team so we can prevent a similar experience from happening to other Veterans.
Cameron worked with me to find a home that I could buy based on my retirement income alone. This saved me the hassle of moving, leasing a home or apartment, finding a job, and then applying for a home loan. Although the home didn't qualify for a Tier 2 V.A. loan, Cameron guided me through an F.H.A. loan with a good interest rate. He was definitely with me every step of the way and I would highly recommend Cameron and Veterans United Home Loans to my fellow veterans.
Working with Veterans United was the best decision we could have made! Our loan officer and transaction coordinator were incredibly helpful, and the entire home-buying process was smooth and, dare I say...EASY!?!?! I recommend every veteran get in contact with Veterans United when considering purchasing a home!
Will is very knowledgeable about loan approval & always keeps you informed & updated on each step of the process.
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Samantha and Caleb were professionals throughout the process, I would highly recommend dealing with them if you want to purchase a home or refinance.
I highly recommend using Veterans United for purchasing your new home. They are exceptional at the home buying experience.
Beth was extremely helpful and on top of everything!
