The underwriters should ask for everything they need up front with explanation. Possibly provide a extensive list upfront instead of asking multiple times for the same information. At times I felt like they didn't want to lend me the money. This was my 4th mortgage over 35 years with an impeccable credit score never missing or being late on a payment and if the request for all the information in the beginning of the process was requested I would have gladly provided it. Rachel and Stephanie were always available, helpful and professional.
Very smooth process - easiest loan process in three homes bought.
This is the 2nd home we have bought through Veterans United. I have most all of the necessary paperwork online from my company and so providing Veterans United with the required documents through their online document system was a breeze and made the home buying simpler than buying a car (almost).This is our 3rd home, if we do buy again, I will use Veterans United for sure.
Diane those gave kept me informed from beginning to closing
Dorian made this process so much easier than we could ever imagined. He took away so much of the stress that we anticipated.
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A lot of paperwork but overall a very good experience. Always helpful when contacted.
Very smooth and quick process
As a first time homebuyer, we had a lot of questions and reservations about making such an important purchase. Veterans United made it extremely easy from the beginning all the way until closing and beyond. Our loan officer frequently checked in to provide updates and answer any questions we had. I highly recommend this company, and we will be a customer for life.
Veterans United has helped me and my family with the purchase of our new home. They were great to deal with. I always felt like I was the most important customer they had.
I would highly recommend Veterans United!!!! The best homeowners experience!!!!
Good loans and you can get almost everything you want, just be prepared for a long drawn out process and to have everything at the last minute change for no reason... also make sure you ask tons of questions because you won't always be told everything.
Response from Veterans United
While each loan is unique, it is a great idea to ask a lot of questions. Our teams provide education and direction as part of our service, but asking questions can help to clarify this information. Thank you for your comments Christopher.
All people from Veterans United Home Loans Mortgage and our Realtor involved in the purchase of our new home went above and beyond what we expected of them. They made our transaction easy in thatwhenever we made contact with Josh he was quick to answer our questions and concerns. Wewill certainly recommend them to our Veteran friends.
It was a pleasure to work with Nathan again. He was professional as always!!
