Very kind and knowledgeable staff took extra steps to ensure I understood everything and all questions I could up with I would recommend anyone needing a home loan contact Heather you will be glad you did
The overall process went smoothly, but VU was lacking at crunch time. They were not prepared at closing, my mortgage package was late to be delivered, had multiple errors, and closing took 4 hours to complete due to this.
Without Joe and his team we would have never been able to get into our new home. They kept us updated on all that was going on and what to expect.
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Veterans United has been great to work with, Easy to deal with and always had the best rates. Loan specialist Shannon Matlack is great to work with she has been a step ahead and made my loans go smoothly, great customer service. Thanks Veterans United and Shannon Matlack.
Patricia shipley was available when we needed her or had any questions and answered every question and provided more information to assist in the home purchasing and negotiating our closing.
This is my first home purchase and the team was great treated me with respect and as a person, not a number. Thanks to Jerry Landrey and his team at United Veterans I was finally able to move into my new home.
Thank you Josh for all of your advice and suggestions during the process. Veterans United should be proud to have a stand up guy working on their team. Thank you. The only suggestion........Veterans United should test the knowledge of the Realtor for VA criteria for move in ready houses. This alone would speed up the process and create less stress for the Veterans applying. Thank you
We initially, were required to go through another lender to get the closing incentives. We quickly learned other lenders may do VA loans. I learned not all lenders truly take care of our veterans. I'm so glad we used Veterans United.
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We are extremely happy with how easy and quickly our home buying process was. Our entire team worked very hard to get us exactly what we wanted and needed! We absolutely love our new home!!
