The interaction for completing actions and tasks were easy. The app was great to use.
Testing ......."Is the mic on"? My experience with the team @VeteransUnited has been smooth sailing. Kind, and very helpful. At no time, have I ever felt confused through the entire process. Everyone that I have ever spoken to on the phone, seemed to be very patient and non-agitated with all my questions, or concerns. The world needs more of these kinds of people.Terry and Julie
Great people.
This team went above and beyond and answered text after hours. If I did this over again I want this team again.
I will highly recommend Joseph. If we ever buy another home we will contact Joseph. Love the flag. Great service Joseph, Thank you!!
I’m too tired from moving, they are all great.
Thank you for making the process so easy! What a great team!!!!!
Blake was amazing and jumped at every opportunity to answer questions and to help make the process easier.
I knew that I wanted a home, but from the stories I’ve heard I was expecting a long drawn out stressful process. Brad from the beginning explained everything to me thoroughly, and after seeing a few homes that I didn’t like the realtor asked me about my personal home
Style preferences. She found a home that I feel in love with, within a month and we closed out in almost 30 days. I’m truly great for Brad and his entire team as well as the realtors.
It did seem like it took more than a few days to get the final closing cost figure. Fortunately I was able to get a cashiers check sent overnight by FedEx and it arrived on time. Otherwise I would have had to drive 4 hours to get the money wired to the title company.
Veterans United is a wonderful team in buying a home. I found them accidentally and I’m so glad I did. The team has experts in all facets of the real estate process. They are all invaluable in making the buying process smooth and easy. I would recommend them to anyone who is interested in buying a home.
It was difficult to get ahold of anyone at veterans United. Their communication was terrible and if they did communicate it was through our realtor to us which made things difficult. We were told an hour before closing of money that needed to be paid. The closing fees tacked on were astronomical and when asked for a break down of the numbers it felt like they were hesitant to oblige. It would have been better to go through a local lender even though we were not from the area we were buying. The only decent thing to come out of it was we were matched with a decent realtor. The entire process was stressful and from here on my family will be using exclusively local lenders.
Response from Veterans United
Hi Tyler, we appreciate the chance to hear from you and we understand that the communication may not have exceeded expectations. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service. We want everyone to feel that we go above and beyond to deliver outstanding service. A member of our Client Advocate is available to speak with you and learn more about what may have caused you to feel this way. Please reach out to connect with us and provide details on your experience. We are passionate about turning experiences like yours into positive training opportunities.
We were amazed on how fast we got our forever home. It only took us around 2months from start to finish. Veterans if you don't have your own home I definitely would go with this company.
Thank you everyone for such an amazing experience.
Good time
Every member treated us like family. Their positive demeanor always helped make the process an exciting one, no matter what was going on. Their dedication, integrity and up front answers only strengthened our trust and faith in the team and their process, resulting in us coming back now for the fourth time within our family.
