Veterans united was amazing. I tried getting home loans in the past and was always told no without any help. Veteran’s united took the time to help me and walk me through everything and every crisis was met with understanding and patience. I will only recommend veterans united to any veteran in need. I will forever be indebted to veterans united because they gave me my dream. I was a homeless veteran and I promised myself I would get to this point but I never thought it would actually happen, but veterans united made it happen and I will never be able to thank the team enough.
Shout out to my team assigned to me. They were all extremely diligent in helping me pursue my dream to own a new condo. Thank you Joe Choi, for the amazing advice, patience, and personal knowledge to educate me. Thank you Nick Gemming for helping me learn the final home buying stages clearly. Thank you Liz Schulte for helping me understand the easy way to connect all my utilities. I love your, "work smart not harder" notion. Thank you all so much.
Great Experience Overall. I thought that buying a house would be a painful journey, but Veterans United made it simple.
I am very happy with the entire team that worked on my home loan. They all deserve a rating higher than 10!!! I especially liked dealing with all the members of the team, and was great to talk to each and every one of them. It also doesn't hurt that they are from my home state of Missouri.
Thank you all for helping me and walking me through the process.
You've helping me achieve a lifelong dream, from Homless to Homeowner.
# Veterans United Homeowner
The process was a bit gruesome.
The team worked so hard to get my loan closed! The estimated closing timeframe was 45 - 60 days, and we were closed in a record breaking 32 days!Ryan and his team were wonderful to work with!
Top to bottom, Montgomery was always there to help and went above and beyond! The concierge service was unexpected and greatly appreciated!
I think the water concerns need to be reviewed, it took two weeks to get it approved even after installing a UV Filter because the property has a spring and cistern. This area uses spring water cisterns all over the county and in other parts of Western North Carolina.
other than that, the team of Jake Frogge, Lynn Heath, Logan Flett and Barbara McLaughlin did an amazing job.
Thank You
This is the second home Veterans United helped us purchase. You guys are real miracle workers. Thank you for helping us Veterans in fulfilling our dreams. Blessings
The team assigned to me did an amazing job and made sure I had everything I needed for every step along the way. I recommend veterans united to every veteran looking to but a home!
Need to have more understanding about your customers, we do not know all the language, terms, and procedures it takes to buy a home. I'm 75, wife is 74,you made us feel like crap,shame on you.
Response from Veterans United
Hello Gregory, we understand how important it is to feel valued as a customer. Your experience does not fit our intention of providing personable and attentive service to everyone we serve. It is imperative that we look into your comments further as a potential training opportunity. Thank you for taking the time to share this information with our team.
