Veterans united team made my home buying experience a very easy process!
Veterans United came highly recommended from some very reputable friends and colleagues. As we neared closing, our team at VU let us down continually. Both the title company and our agent agreed that things happen close to closing, but not like this. Our team did not answer phone calls, return voicemail, and delayed closing even on closing day because they had the time of the closing meeting wrong. Luckily the carpet people were kind enough to get a late start.
The staff was superb to work with. Whenever we needed to complete a task we would know immediately.
Very professional and knowledgeable
The entire process had a lot of kinks. I felt like I was out of the loop the entire time. Then I requested paperwork several different times for it to keep getting kicked back. The VA team assigned to me was very disappointed and made me feel helpless and lost 80% of the time.
EVERYONE WAS VERY NICE AND VEER HELPFULI AM PLEASED
Ashleigh and Kelly were very friendly and knowledgable. Always ready to answer any questions we had.
Went very well and quick.
I credit my positive experience to Bo and the VU assigned rel eastate agent, Donna.
The entire process was painless and we were always treated with professionalism, friendliness, and courtesy.T
There was some miscommunications and the Underwriter has some weird hoops to jump through at the end for closing.
An outstanding organization to deal with. Brian and everyone else I dealt with were real professionals. Explained each step of the process as we went through it. Answered all questions we had, and explained all the details of the transactions from beginning to the end. We never felt pressured. Just a pleasant experience through the whole process. Thank you so muich.
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From day one, Veterans United treated me like a person and not a number. The process was easy and scary at the same time, but they made me feel worry-free.
Very easy to use and not confusing.
Great, professional team to work with
I can’t even begin to say how pleased I am with the service I received. Mike and his team are outstanding. Out of all the different times in my life dealing with loan and financial people, this by far has been the most pleasant and professional team for me. I myself would not use anyone else now.
Our loan team was outstanding in getting the information out to us way before it was needed making our process very efficient
