Went way past and above what a person would expect. Exceptional service, great attitude and would call after hours if I needed to talk to someone. Never went more than a couple minutes for a return call or message reply.
This team made it extremely easy, less stress and made time for answer all my questions. They were the best!! and my real estate agent loved them as well.
I had a great experience with everyone that I directly spoke to. I will highly recommend to my fellow service members to use Veterans United if they decide to buy a house.
This is my 5th or 6th transaction with Veterans United. This was by far the pickiest and most drawn out the process has ever been. That being said, Mark and his team were still pleasant to work with and we crossed the finish line. Had this been my first experience, especially with underwriting, I probably would not have been a return customer.
Made home buying a lot less stressful
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My whole experience was great! Great customer service and communication with my loan officer and all the team that help me achieved the purchase of the house. I felt like I was never left with questions without and answer. Great job! They made me feel very comfortable and ready to go through with the process.
My Veterans United loan officer Greg went above and beyond the call of duty to assist me with the purchase of my new home. Immediately after applying for the loan, Greg reached out within 5 minutes and I was preapproved within 15. I realized his exceptional, meritorious service when he returned all calls as promised. He made countless calls to my finance company, insurance company, etc often holding in queque for an hour or more at times and continued to return calls each and every time as promised. He distinguished himself as an extremely skilled and accomplished professional. He continued to make contact with all necessary agencies until the promised closing date was met, which in my mind was record time of only 3 weeks. Because of Greg I will tell anyone looking to purchase a home with a quality loan company to look no further than Veterans United.
Zack was amazing, answered every question l, and was incredibly attentive. 10/10
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I appreciated working with Aaron Guinn and would work with him again. He was there every step of the way and made sure I understood the process from beginning to end. It was like having a knowledgeable friend helping some buy my first house. Aaron really cares and it shows in his work and work ethic.
Meghan and her team were great. This was a very easy process and Meghan was there anytime I called. The overall experience was amazing. I would highly recommend her and Veterans United.
Great experience! Purchasing my first home wasn't nearly as hard as I thought it would be. From start to finish, my questions were answered promptly and the process from building credit to closing on my home was seamless
Veterans United made it possible for me to become a home owner
They went beyond the Call of Duty. They had everything in order as you go. The more progress you make the checklist is checked. The paperwork is marked done exactly how it's supposed to be done. So when you meet in person in physically sign in closing, everything is done and you've already gone through the paperwork inside. So you know what? It is always educate yourself with the little videos. They show if you're a first time home buyer. They were all, I had the best team in the world.And they mean the world to me!
Our loan officer Kevin, could not have done a more outstanding job helping us through everything! Kevin is a one of a kind loan officer! Highly recommended! Thank you, Veterans United!
Spencer Garcia went above and beyond to help me with the loan. He helped get my dream home. He definitely made the process very easy and made sure I closed. I had an excellent experience!
Made my first time home buying experience very simple and easy. My loan officer Brant was very helpful and knowledgeable, and was always available to help me along with every step.
