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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,114

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Mike & Lora were phenomenal.When I first was trying to get approved, Mike was patient and kind as I was getting strung out by another lender. He saw me through some very frustrating experiences with that lender.Lora came along further in the process but didn’t let me file stay stagnant when roadblocks came my way. Since I came over the VU with a purchase agreement in hand, there was no time to waste and she saw to that.Mike, also, as we were nearing the finish line and just needed a VA appraisal to score kept calling the department of veterans affairs together basically daily for 2 weeks. On one occasion staying on the line for over 2 hours well past normal business hours. Can’t say enough how much his efforts meant to me.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend

These folks have been amazing! Buying a home gets easier every day!

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend

Kody and his team went above and beyond for my family and I several times. Our house hunt lasted almost three years due to the economy and housing market, and after many setbacks and disappointments outside of VU’s control, Kody and his team stuck by my side through thick and thin. In the end, the same team that started our initial pre approval, took us to our closing. Beyond thankful for Kody, Andrea, Audrey and Heidi. Absolutely outstanding team and never once let us down.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

The Veterans United team was amazing. Very patience and hard working on getting us where we needed to be on closing day. Very impressed!

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend
headshot image of Amanda Barcus

Loan Officer: Amanda Barcus

NMLS# 2724252

5 out of 5 Stars
Would Recommend
Photo submission from Eugene N.

Veteran Home Loan Team was very Professional, impeccable service from the whole team. My Veterans United team was OUTSTANDING! I took this photo with my realtor, Diya, when I got the keys. Truly awesome team!

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Would Recommend
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Would Recommend

My team was amazing. Every single one of them.

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend

Robert Mathews and his team were very responsive and we found the process easy to follow.

headshot image of Robert Mathews

Loan Officer: Robert Mathews

NMLS# 2741054

5 out of 5 Stars
Would Recommend

The Veterans United team that I worked with was exceptional from beginning to end! This was my first home buying experience and Lance and his team made it a breeze! The few bumps and obstacles we had were easily navigated by what I felt was an experienced staff! Dez and Rynda were able to answer all my questions in a very
Fast and timely manner. Communication was outstanding. If there were to be an MVP it would be Spencer Miller. We worked more directly and he was boots on the ground for me! All in all ....I would rate my experience as excellent. If and when I purchase in the future, I'll be looking for these guys again!

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Amanda and Dylan are a great team and made our refinance easy.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Flawless work. Couldn't have gone any better.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
Photo submission from Darwin B.

Great service, I would recommend you guy to my closest friends!!

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

They really are standing up, total team spirit through the whole process

headshot image of Corey Bichel

Loan Officer: Corey Bichel

NMLS# 2768056

5 out of 5 Stars
Would Recommend

The entire team was great! But the lead loan officer, Aaron Guinn was magnificent! He handled us with such care, knowledge, patience, great follow-up and made himsdlf available at all times and any time of day! Love you and your sidekick, Rachel, for your speedy and efficient close!

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
Would Recommend
headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars
Would Recommend
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend

Everything with veterans united and the team I was provided with helped me get through a process which could have been stressful, but the team was very supportive and patient.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

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5 out of 5 Stars
Would Recommend
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend

I fully trust Marcus Cossgrove and his team with my home refinancing needs. Marcus keeps me appraised of what is happening, and never makes me feel as if any question is a silly one. I have said it before, and will again. Marcus is amazing!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend

My team was with me all the way, couldn’t be happier:)

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
Photo submission from Latisha F.

Thanks a million times over to the amazing folks at Veterans United who helped us make this possible!! You all worked so well for us and got us into our first home!! We are so excited to be in this beautiful home making memories with our family!

headshot image of Jessica Edwards

Loan Officer: Jessica Edwards

NMLS# 1629864

5 out of 5 Stars
Would Recommend
headshot image of Jackson Franklin

Loan Officer: Jackson Franklin

NMLS# 2773820

4 out of 5 Stars
Would Recommend

Sam worked very hard to make sure we got into our new home. He has been very pleasant and helpful.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Would Recommend

Very quick to get things done

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

More Reviews

See all 472,114 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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