Josh, I very quick and on point. I love the fact that he answers every question I have for him.
I was searching for a VA loan and saw the ad for veterans united. My friends nephew used VU when he relocated back to North Carolina. I would recommend to anyone to call Veterans United first. Again, I can’t say enough good things about my loan team and everyone at Veterans United. Extremely helpful from start to finish.
Everything was fine until the end! We were continually updated. Our team was very professional but also pleasant. However our closing was 3 hours long, not warned his office equipment was coming, Every paper explained although we had reviewed everything earlier and had signed electrocally. Our Notary was very pleasant, and explained he worked full time for Amazon too. He called back and said we had to scan and email a paper that was signed in front of him but also needed initialed.This took another 2 hours trying to do what he asked! He then said we had to go to town to the library and do this. Our library has been closed because they are moving! We thought the loan was not going thru because of no iitials on one paper. Alberto and Lee Ann came to the rescue !I would highly suggest training your notaries to be more efficient. Overall we are pleased. We got a lower %, a lower monthly payment, no pay off penalty, and a little extra $ for our kitchen! Thank You! Larry and Donna
Collin and Jake were awesome to work with. They had a lot of obstacles to overcome and do so with ease
I must add Laura and Shelby were also very helpful throughout this whole process it wasn't for them I don't think we would be where we are today and want to thank them as well guide us through everything helped us in whatever we needed to know thank you from service of lights water loans everything we needed to know they were there for us thank you
I can't leave with out giving Ms.Dana Derrick a shout out for an amazing job with helping me to receive this loan.
I have worked with Veterans United and Kollins team twice now and they made it so easy and worked so hard to meet my needs!
Ryan K. and his support team were very professional, Providing knowledgeable answers to my questions promptly, Creating a streamlined process from start to finish that was easier than using self checkout at the grocery store!! A+++
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Everyone is friendly and very helpful. All our questions were answered quickly.
Excellent company with professional, experienced people. I would recommend this company to all Veterans.
