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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,175

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 409,175 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The team at Veterans United was amazing to work with. They made the entire process simple and smooth, and got us into a house way ahead of our timeline!

headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars
Would Recommend
headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend

The veterans United team were superb. I say this because from start to finish no Stone was left unturned; the line of communication was always open each day. The Veterans United Team gas given new meaning to customer service and we will never forget how dynamic they were through every step.Sincerely!Franklin and Janet Thornton

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend
headshot image of Holly Ragan

Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
Would Recommend

Just once again want to give a fantastic shoutout to our 3 main peeps! Molly, Josh and Drew! We are so thankful to be in our new home and have the honor of having you as our team! Keep up the great work!

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

4.5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Over the 7 month process of purchasing my home almost everything that could go wrong did go wrong during the renovation and it was an extremely depressing and devastating time spiritually emotionally and physically. The team at Veterans United was the bright spot in the whole process. They listened they understood and they took action to help at every Point possible to make their side of the process Pleasant.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
headshot image of Shea Mankin

Loan Officer: Shea Mankin

NMLS# 1455338

4.5 out of 5 Stars
Would Recommend

The little things to close on the house to me was very small and to me meaningless such as for me to paint a window to close. Other than that being a very small negative the communication was great! Being able to speak with Katie and Jacob whenever I had a question was a relief. They always kept me up to date on what I needed to get done and what was next for the closing process. Super friendly and always professional.

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

4.5 out of 5 Stars
Would Recommend

Everything was great accept for the website. Every time I returned to the site I had to say I forgot my password to log back in.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

They made buying my first home super easy and anything they could help with they made stress free. I am extremely greatful!!

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend

They were fantastic and amazing through this process and we did. It in half the time it normally takes which was outstanding!!! I have nothing but thanks for them making it painless!!

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

My wife (Erica Blair) and I would like to say thank you for all your help. Chelsea, Ryan and Curtis made this process extremely easy and comfortable for us.

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend

Every last member of the team I had the opportunity to work with at Veterans United proves that not all heros wear body armor and carry machine guns! I could not have accomplished buying this home without their dedication, attention to detail, and unwavering service. 10 out of 10 all day long for Veterans United!

headshot image of Jon Deal

Loan Officer: Jon Deal

NMLS# 1665569

3 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

I really appreciate VU because again, not once did I feel like just another number / client for them. It felt like the entire team worked to ensure I was in the right home for me and wanted to make things as easy as possible. The transparency and patience everyone showed to answering all my questions. I couldn’t be happy with my entire experience and feel beyond fortunate because I have heard horror stories about other lenders. Again though, what stood out from the beginning was just the feeling of being wanted and that everyone was in this together.

headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

4.5 out of 5 Stars
Would Recommend

Wow, this process the second time around was much better than the first. I was much more prepared and calm with this team. I thank them all with this smooth pace to owning my first home.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

Great service !!! My only heartburn is the $3,500 origination fee is excessive .

headshot image of Molly Richardson

Loan Officer: Molly Richardson

NMLS# 1694808

5 out of 5 Stars
Would Recommend
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

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5 out of 5 Stars
Would Recommend

Would recommend 1000%, and will be passing the good word about VU for years to come, best home buying experience ever!!!

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

Well what can I say other than if your a Veteran and your looking for a home definitely use Veterans United Home loans for this process, you'll have a great team like I did and no worries at the end of the road, and a new 🏠..home..👍👍👍👍

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend

2nd home purchased with the help of Veterans United in the last 10 years! Ben Choi has been my goto guy both times and I would recommend him and his team to anyone! We had a tough house to close on being in Bankruptcy but the Team from Veterans United helped us those 3 long months to get where we are today! And we are closed and prepping to in today! Thank you!!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

More Reviews

See all 409,175 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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