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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,170

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 409,170 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend
headshot image of Douglas Brady

Loan Officer: Douglas Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend

I had a great experience with VU. I have nice teethe, throw me in that commercial baby!!!

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

4.5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

Shout out to the whole team with all the changes to our loan, especially to Jared. He kept up with all the tasks at the end and communicated very well to ensure all issues were sorted out in time

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

2.5 out of 5 Stars

I feel like there was stuff added on last minute and somehow my closing costs ended up being over the amount that I had told them I would not pay. I was not going to purchase if that was the case but was told it would be much less. Difficult time hearing back from my loan officer constantly. So grateful for Sarah and Francie. They were the only part of the process that was enjoyable. Sincerely grateful for both of you!

Response from Veterans United

Kristen, we want to thank you for taking the time out to let us know about your loan experience. Unexpected fees, to-do's and last needed documents are things we try to avoid at all cost., but sometimes these do occur. We apologize. To minimize stress levels, we want you to know that our job is to make this process as stressless as possible. Please feel free to contact us to share more.

5 out of 5 Stars
Would Recommend

Everyone did a great job working through any issues that arose. Appreciate everyone’s hard work.

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
Would Recommend
headshot image of Hannah Wansing

Loan Officer: Hannah Wansing

NMLS# 1145297

5 out of 5 Stars
Would Recommend

If any any veteran looking to purchase a home, I would say don't hesitate to give United Veterans a call they are good or should I say great at what they do. I was taken care of like an old friend that I have known for years they made the process go smoothly.

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

Jon Lucas and his team were exceptional. They all did a great job staying in touch every step of the way. Great rates and easy process!

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

This is the second time we’ve worked with VU, and while I hope we don’t have to move again, I’d use them again!
Highly recommend them!

headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

5 out of 5 Stars
Would Recommend
Photo submission from Elizabeth M.

Dustin Johnson proved to be the man for the job set before him with myself. From the beginning he was enthusiastic about my prospects of home ownership and throughout the process he was johnny on the spot: email questions where returned quickly and accurately, text messages where responded to in timely fashion, and phone call where answered with respect. Then, when the deal closed Dustin came across as elated as I was to have successfully completed the home buying process. Dustin and the Veterans United team took the stress out of the home buying process for me and has made this home purchase an unforgetable experience. Thank you kindly!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

4.5 out of 5 Stars
Would Recommend

For the most part the team was good. I think that Craig past us over to Sara . Sara did a good job.

headshot image of Craig Patenaude

Loan Officer: Craig Patenaude

NMLS# 1698029

4.5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

4.5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
headshot image of Meghan Kopka

Senior Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend

The entire team was a pleasure to work with. We were buying direct from the seller with little real estate transaction knowledge. Sam Brown's team worked with us all the way through. We very much appreciate their help.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

4.5 out of 5 Stars
Would Recommend
headshot image of Meghan Buchert

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars
Would Recommend

Veterans United Home Loans covers ever aspect of buying a home in Colorado Springs! They have the highest standard of excellence! We highly recommend them to all veterans!

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

4.5 out of 5 Stars
Would Recommend
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

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5 out of 5 Stars
Would Recommend
headshot image of Meghan Buchert

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars
Would Recommend
headshot image of Sean Dobkins

Loan Officer: Sean Dobkins

NMLS# 1722912

5 out of 5 Stars
Would Recommend
headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
Would Recommend
headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

I just want to say that Hannah and the team went above and beyond to make sure that everything went smoothly, even though it wasn’t most of the time which is no fault of their own it was those other people that were doing that madness but they are amazing. I will always stick with them because I know that they’re always gonna do a good job for me and stand by my side to make sure that we’re happy.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Would Recommend

Thank you so much made it very smooth for a first time home buyer

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend
headshot image of Douglas Brady

Loan Officer: Douglas Brady

NMLS# 863095

More Reviews

See all 409,170 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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