Shout out to the whole team with all the changes to our loan, especially to Jared. He kept up with all the tasks at the end and communicated very well to ensure all issues were sorted out in time
I feel like there was stuff added on last minute and somehow my closing costs ended up being over the amount that I had told them I would not pay. I was not going to purchase if that was the case but was told it would be much less. Difficult time hearing back from my loan officer constantly. So grateful for Sarah and Francie. They were the only part of the process that was enjoyable. Sincerely grateful for both of you!
Response from Veterans United
Kristen, we want to thank you for taking the time out to let us know about your loan experience. Unexpected fees, to-do's and last needed documents are things we try to avoid at all cost., but sometimes these do occur. We apologize. To minimize stress levels, we want you to know that our job is to make this process as stressless as possible. Please feel free to contact us to share more.
Everyone did a great job working through any issues that arose. Appreciate everyone’s hard work.
If any any veteran looking to purchase a home, I would say don't hesitate to give United Veterans a call they are good or should I say great at what they do. I was taken care of like an old friend that I have known for years they made the process go smoothly.
Jon Lucas and his team were exceptional. They all did a great job staying in touch every step of the way. Great rates and easy process!
This is the second time we’ve worked with VU, and while I hope we don’t have to move again, I’d use them again!
Highly recommend them!
Dustin Johnson proved to be the man for the job set before him with myself. From the beginning he was enthusiastic about my prospects of home ownership and throughout the process he was johnny on the spot: email questions where returned quickly and accurately, text messages where responded to in timely fashion, and phone call where answered with respect. Then, when the deal closed Dustin came across as elated as I was to have successfully completed the home buying process. Dustin and the Veterans United team took the stress out of the home buying process for me and has made this home purchase an unforgetable experience. Thank you kindly!
For the most part the team was good. I think that Craig past us over to Sara . Sara did a good job.
The entire team was a pleasure to work with. We were buying direct from the seller with little real estate transaction knowledge. Sam Brown's team worked with us all the way through. We very much appreciate their help.
Veterans United Home Loans covers ever aspect of buying a home in Colorado Springs! They have the highest standard of excellence! We highly recommend them to all veterans!
Ready to see for yourself?
Experience first-hand why 325,045 homeowners give us a perfect score!
I just want to say that Hannah and the team went above and beyond to make sure that everything went smoothly, even though it wasn’t most of the time which is no fault of their own it was those other people that were doing that madness but they are amazing. I will always stick with them because I know that they’re always gonna do a good job for me and stand by my side to make sure that we’re happy.
Thank you so much made it very smooth for a first time home buyer
I would recommend all veterans use veteran united from start to finish they were on top of everything.
Mike was great and communicative through the entire process. Everything went great until the day of closing. We found out 20 minutes before closing, while driving to closing, that we were delayed due to a simple error not being caught on paperwork that should've been caught long before. VU apparently even knew about the issue days earlier. We had to close the next day due to VU compliance and whatever other bureaucracy not finalizing things in a timely manner knowing we were literally sitting and waiting to close. Our days off, moving, and entire timeline was thrown into chaos. We had done everything we were asked in a timely manner throughout the process so it was frustrating for VU not to hold up their end.
