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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,791

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Outstanding!! Was extremely nervous about buying a house and after speaking with the team and the explanations given to any and all of my questions I never felt in unknowledgeable after. My stress was greatly reduced and I was confident in my decision to purchase.

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
Would Recommend

The process was super smooth and fast. Didn't stress as much as I thought I would but that's because I had an amazing team helping me. Thank you

headshot image of Aidan Anderson

Loan Officer: Aidan Anderson

NMLS# 2345277

5 out of 5 Stars
Would Recommend

The entire team was awesome.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
headshot image of Phyllis Gatlin

Senior Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
Would Recommend

We have used VU now twice for both of our loans. Both times have been exceptional experiences and zero issues.

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Would Recommend
headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Would Recommend
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars
Would Recommend

Would recommend to any vet looking to buy a home

headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

This is my 2nd transaction with Billy Jones and I have to say that he is AMAZING!!! He was very knowledgeable and attentive to my specific situation and he was always a phone call away to answer any questions that I had. Billy gives the best service that you could ever ask for and I recommend his services to anyone looking to buy or refinance. I will continue to seek out his services in the future and recommend him to my friends and family. Thank you again, Billy! Keep up the great work!

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

I did not do a lot of "shopping around" for my refi mortgage because I had looked at options previously. Ultimately, I settled on Veterans United because after all, I am a veteran and was looking for a VA loan. I received exceptional service and guidance from everyone at VU. The website and app made everything easy. Thanks to the whole team, especially Laura and Christie.

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

Everyone on my team was friendly and so helpful. It was my first time buying a home and they all made sure I understood what was going on and made the whole process a lot less stressful than I thought it would be.

headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
Would Recommend

Veterans United set the bar high when it comes to shopping for a new home! The team here gives you the best of the best customer service! We could not have asked for a better group of people to work with!

headshot image of Matthew Gandlmayr

Loan Officer: Matthew Gandlmayr

NMLS# 2486642

5 out of 5 Stars
Would Recommend

Victoria helped me greatly.

headshot image of Victoria McGhee

Loan Officer: Victoria McGhee

NMLS# 2030084

4.5 out of 5 Stars
Would Recommend
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend
headshot image of AJ Greiner

Loan Officer: AJ Greiner

NMLS# 2373755

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Veterans United really makes the process painless and simple with their superb website design where everything is organized and readily available for you. I switched from a VA loan to a conventional loan midway and it was super easy. I would definitely recommend Veterans United to anyone I know!

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

All I can say is THANK YOU.
My credit wasn’t the greatest, but you guys did a miracle. I really appreciate that. Thanks to the VA, we live in a great community with good schools. We have never been happier.

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

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5 out of 5 Stars
Would Recommend

Very high level professionalism by the entire team. Thank you so much.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend

I am happy to finally use my VA benefit to achieve the stability that I have always fought for. I hope that others also enjoy the rewards which dedication brings. Semper Fi

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

Anthony and the Veterans United team were truly finominal. My first home buying experience was scarring to say the least, but Anthony heard me out and made every step along the way to help me feel comfortable and confident in my purchase.

headshot image of Anthony Tewogbade

Loan Officer: Anthony Tewogbade

NMLS# 1860190

4 out of 5 Stars
Would Recommend

It would have been nice to know for the day of closing that the time zone is different. It was stressful waiting for my keys to move in. The law office has the keys and will not release them until funds are in place. I would have made a later signing time.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

In todays world it is hard to find people who care about there jobs like the people at Veterans United. Not only do they care about there jobs, but they truly take a great interest in there client. Great job, thank you, many Blessings to each of you.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend
headshot image of Jessica Messing

Loan Officer: Jessica Messing

NMLS# 1750076

More Reviews

See all 409,791 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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