I need to say thank you so much. I am sitting on my stairs at my new home. I love it so much. You made so smooth all the paperwork and all the kindness. 1 to 10 is great but you deserve a 20.
Very straight forward process and a very responsive and knowledgeable team.
The people at Veterans United went above and beyond there duties they were very helpful and always just a text or a phone call away ! They were very knowledgeable and answered all my questions.
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Very competent and helpful team. Walked me through the whole process.
The process was easy and everything was explained in detail.
I have had such an amazing experience ! My team assisted me with the preapproval process by making suggestions on how I can increase my score. Once I was where I needed to be the rest of my team hit the ground running. Found my home and they had me in that home by day 33. It's my first home buying experience so naturally I had a ton of questions, my team answered promptly and with such grace and respect that allowed me to feel safe enough to come to them with anything. They kept me in the loop every step of the way, they communicated with my agent to also ensure she was also informed. They have accommodated and ensured my comfort throughout the home buying experience. Highly recommend working with Veterans United because my team was so professional and respectful I can only assume that is the VU standard.Team members:
Natalie Kane (RE agent)
Sam Kruvand
Adam Crutchfield
Gina Overshiner
Brittany Lucy
The team really helped me and helped with any issues that were raised. Solving the issues and helping my anxiety.
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Everything was so smooth, quick .
The customer service was great, making the process efficient and enjoyable.
Underwriters should request documents ahead of time and not at the last minute
I cannot say enough good things about Veterans United. Amanda Dusenberry and her team (Dylan, Scott, and the rest of the crew) were absolutely outstanding through the entire process. Their communication was top-tier—quick responses, clear explanations, and constant support. They were not only professional but genuinely kind and personable, which made a huge difference in what can normally be a stressful experience.The online portal deserves special recognition too—hands down the easiest, most convenient way to stay on top of everything. It kept the process organized, transparent, and stress-free from start to finish.This was the smoothest and best home buying experience I’ve ever had, and it’s entirely because of the level of care and customer service this team provides. If you're on the fence, don’t be—Veterans United is the real deal.


