I only want to use VU for all of my home loan, refinance, and VA loan needs. I’ve been so satisfied with the service and support I’ve stayed in touch with the team so I can just on the best opportunities when the market shifts.
They make lie easier
I was extremely satisfied with the support and guidance I was provided from Steve and his team of knowledgeable staff. They helped with all my questions and provided me with explanations throughout the entire refi process. Steve even took a call from me while he was on vacation. True customer support, Thank you all!
We had an exceptional experience with Veterans United and their staff. The level of professionalism and excellent customer service is amazing. From the moment we called and spoke with an agent regarding starting a home loan application it was nothing but exceptional customer service. Their knowledge, dedication and hard work made this the smoothest process we’ve ever experienced in purchasing a home. We submitted the application online and within 30 minutes we had received our first call back with an introduction and steps with what will happen next. It was that way throughout the entire process. Excellent communication throughout! We were able to close on our home in 30 days without any issues and all is due to the wonderful staff that was working with us during our process. Danny, Mike & Krystal thank you so much for all of your hard work and dedication to your job and fellow veterans, because of you guys our dreams were made reality. Thank you from the bottom of our hearts! Forever grateful the Ramos Family!
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I appreciate Matt Lucas and am thankful for Kelsey as well. The time and concern in assisting us was well-professional. Mr. Lucas is a valuable assist to your company.
The process takes time and patients to gain entrance to home with a KEY!
My provided team gave maximum effort and we received a smooth and successful closing. Everyone communicated well and was very responsive to our questions. Well oiled team we had. Our experience with Veterans United has continued to be exemplary. We are so blessed to have this organization providing exceptional care to veterans. Thank you!
Had a wonderful experience.
Wyatt was so helpful, truly greatful.
John and the Veterans United team were extremely helpful, professional, and knowledgeable. They exceeded our expectations and always provided fast and reliable service. We are very thankful and forever grateful for their services!
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Nate and his team were very thorough explaining things and helpful whenever I had questions
For a first time home buyer, the process was smooth as butter. They made sure we knew what was needed to complete the process.
I was searching for a VA loan and saw the ad for veterans united. My friends nephew used VU when he relocated back to North Carolina. I would recommend to anyone to call Veterans United first. Again, I can’t say enough good things about my loan team and everyone at Veterans United. Extremely helpful from start to finish.
Chase and Deena were amazing to work with. They were patient in helping explain everything and really had our best interest at every turn. It’s great to know some people still believe in good customer service.


