Home buying was NEVER an option in my mind, even after my service. But Veterans United made an enormous milestone feel like a simple step forward, I couldn’t be happier!
I appreciate you supporting me as a Veteran, but this is my 4th VA home loan and it was by far the most stressful experience. Great team, but things need to be much more dialed in.
Response from Veterans United
Thank you for this feedback Jeffery. A member of our Client Advocate Team is available to you for additional details. We understand how the home buying process can get stressful. While we cannot change the experience you had, we want to ensure that no other Veterans have this same experience in the future. We appreciate your service and hope that your home serves you well.
I never thought I would be able to get a house. My wife and I took a shot in the dark and brought a battle buddy in Veterans United with us. There were many, MANY scary moments along the way, but VU led the charge AND WE HAVE A HOUSE! We left the closing office after 3 months of home-buying Warfare and lost far fewer casualties than expected. We thought we may have pulled the world's biggest con getting our forever home, but looking back it was VU's outstanding service that helped us in getting our first and last home. I am honest when I say that I TRULY believe that we would not have gotten this property if we hadn't used Veterans United. Thank you for securing us with our forever home and a lifetime of future memories.
10 for 10 can't say more
They are a phenomenal team and handled everything with precision and care. I will always recommend using Veterans United to all Veterans.
I’ve heard several horror stories about buying a home as a first time homebuyer my experience has been nothing short of amazing. I want to thank everyone for a stress free process. Thank you.
Point to point
Response from Veterans United
Thank you for taking the time to provide your feedback, Michael. Based on your review, and our commitment to top-notch customer service, we'd like to hear more about your experience. We continuously strive to improve the service we provide our veterans based on the suggestions of those we've served. Please let us know how we can improve for your fellow veterans.
The excitement of buying a home is a good stress and can put you on the edge of your seat. But, overall, going through this process with Veterans United was like a dream. Every question I had was answered, no matter what. They listened to any concerns and we found solutions. My husband and I are so enthused to be moving into our home right before Christmas 🎄❤️
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Phenomenal Experience with Veterans United. This was my second loan serviced by Rett Thompson and his team, and as expected they did an awesome job.
Being a first time homebuyer, and I was really skeptical on taking on this challenge. You hear nightmare stories of the homebuying process with all the added stress, the constant fear of the unknown, and potentially working with someone that doesn’t have your best interest in mind. However, with veterans United, they made my life as simple as it possibly could be. With an expert team, heavily focused on customer care. and proficient team members that prioritize the veterans needs first, they elevated the standard of the homebuying process and made it enjoyable for me and my family to move on to the next big stage in our lives
Once again Fahad did an outstanding job on closing my home loan and working with me throughout the process.
I cannot express the amount of gratitude I have for Alex and his team.Shortly after getting Honorably Medically discharged after 15 years in the military, and deciding that moving home to Virginia would be the best option for me and my family, I began a search for a home.While searching I came across Veterans United which has been a huge blessing.Alex reached out to me after I filled out their online application. He wasn’t pushy, he wasn’t that typical car salesman’s. He was upfront, trustworthy, caring, knowledgeable, and very hard working.There was not a time in my home buying experience where I was stressed.This team was organized, responsive, and always ready to help.If I could say one thing, is coming from a lengthy military background with multiple deployments and understanding of Leaderships and its true values, Alex and his team have exceeded the standard.Thank you all for everything that you do, and will continue to do for us Veterans.God Bless you all.
All-in-all, my team stayed on top of everything and were, for the most part, available to answer my many questions.
