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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,172

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 409,172 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I didn’t see Taylor Kelly here but I also worked with her and she was amazing! Thank you Taylor for all the help! You are a rockstar!

headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
Would Recommend

Jake and my team were incredibly patient with me. I began this process 4 months ago, and wasn't quite where I wanted to be with a pre approval amount. I worked hard, paid off debt and increased my earnings while the team patiently waited. When the day finally came and I told them the timeline we had, there wasn't a " we will try" attitude, there was a " lets get this done" attitude that allowed us to close only 3 weeks after the initial offer was accepted. I could not be happier than I am with my team and I thank all of you from the bottom of my heart for making my American dream, a reality.

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend

As a first time home buyer, the process was a little challenging, but Veterans United steered us correctly through the process.

headshot image of Matthew Bauer

Loan Officer: Matthew Bauer

NMLS# 2062254

5 out of 5 Stars
Would Recommend

There are loan officer's that really are involved with buyers, and there are loan companies that can't compete with Veterans United.Thank you for your 100 percent support with my home loan.

headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
Would Recommend
headshot image of Lauren Krager

Loan Officer: Lauren Krager

NMLS# 1709288

5 out of 5 Stars
Would Recommend

I also want to say Nate Arni was awesome as well! He kept us well aware of the process and where we were. Very responsive, I could have asked for a better team.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Made buying a home for the first time as stress free and easy as could be. Couldn’t be happier with the team and the process.

headshot image of Zachary Gregory

Loan Officer: Zachary Gregory

NMLS# 2357068

5 out of 5 Stars
Would Recommend

Loved working with Veterans United, always very helpful and quick to answer any questions or concerns. Great team all around and very professional.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

As a first time home buyer, Veteran’s United made my experience very smooth. They went above and beyond to help me with everything and I recommend them to any one in buying a house.

headshot image of Colin Flanagan

Loan Officer: Colin Flanagan

NMLS# 2160458

5 out of 5 Stars
Would Recommend

Everything went better than I expected.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

4.5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

From beginning to end Veterans United was amazing. Everyone involved made sure the process was easy and clarified any and all questions. I will use them again and recommend them to everyone. I actually have already told several veteran's to use Veterans United.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend

They worked hard and got it done, thank you.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
headshot image of Maureen McDermott

Loan Officer: Maureen McDermott

NMLS# 1213854

5 out of 5 Stars
Would Recommend

Everything went so smooth with our loan process. We were very impressed. The loan team kept us posted on every aspect of our loan at all times.

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

3.5 out of 5 Stars
Would Recommend
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

4.5 out of 5 Stars
Would Recommend
headshot image of Travis Pfaff

Loan Officer: Travis Pfaff

NMLS# 2243656

5 out of 5 Stars
Would Recommend

Veterans United is the best Leander company for Veterans to use. They are on top of everything.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

4 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

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5 out of 5 Stars
Would Recommend
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

4 out of 5 Stars
Would Recommend
headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
Would Recommend
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

4.5 out of 5 Stars
Would Recommend

The whole process from start to finish was smooth and easy. Loved working with the team on my first home buying adventure. Was able to close in 14 days and felt super supported and informed through the whole process.

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

1.5 out of 5 Stars

Neither Juliana or Chance listened to urgent concerns and requirements. Their participation didn't help.

Response from Veterans United

Hi Timothy, While we were thrilled to see that you closed on your home and received funds back at closing, it sounds like there was room for improvement with communication. With this, your experience does not fit our intention of providing personable and attentive service to everyone we serve. It is imperative that we look into your comments further as a potential training opportunity. Thank you for taking the time to share this information with our team.

5 out of 5 Stars
Would Recommend

Michael and Lani are simply superb.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

More Reviews

See all 409,172 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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