Elizabeth and her team were wonderful to work with. Being a real estate agent, Elizabeth has been my preferred lender for a couple of years now and she always takes the best care of my clients. Going through the process for my investment home was no exception, she was very detailed and made everything easy to understand. I wouldn’t want to work with anyone else!
Ryan and his team provided me with valuable support during my loan process for buying a house. It's true that purchasing a house can be a stressful experience, but having a dedicated and supportive team can make a significant difference.
Overall experience has been a very good one. The to-do list makes getting things done simple and easy to do. The staff has been wonderful. Great job!
Not much to say about Veteran’s United, however Shannon Workman was awesome. Shannon was very professional, knowledgeable and willing to answer any question at anytime of the day. 10/10 would recommend (Shannon). We dealt with an FHA loan, which we understand to be a pain, but whoever is behind the scenes, dealing with the underwriting and the info needed to obtain the loan, I can’t give much credit to. There was info needed at the last minute on a scheduled closing day or we wouldn’t hear anything until after the scheduled day. All in all, Veteran’s gets a 7/10. Shannon really saved the rating.
My experience with Veterans United was going well, untill the appraisal phase. In an effort to assist Veterans in this phase, Veterans United contacts the appraisal company. As a result, the appraiser documented the road allowing the property easement access as private. This report caused an extended delay in closing. As I was in a rate lock, it had to be extended several times until the road access was resolved. This delay caused me to pay thousands of dollars in closing costs that were not anticipated. Had I not the funds to close, I would have lost my opportunity to receive approval from the VA for the loan. I was extremely disappointed when told that Veterans Untied would not provide any financial assistance for this delay, and rate lock extension fees. In the end, it was discovered that the access road was identified as public in other Veterans United mortgage closings. An addendum by the appraiser to his report, allowed the loan to go to closing. VA loans are a benifit that allows for little or no money down to buy a home. In my case, I felt the closing costs were excessive for a VA loan. Thank you for the opportunity to speak frankly about my experience with Veterans United.
Walked us through the process step by step.
Help with any questions we had and worked extra hard to make sure we closed on our closing date
I really enjoyed working with my team! They made the whole first time home buyer experience easy to navigate and understand. Would definitely recommend them to my family and friends!
My entire experience with Veterans Home Loan was exceptional, and I will be recommending other retirees
I can’t express my gratitude to Benjamin & Derick for their knowledge,patience and guidance every step of the way. There were a few obstacles with our previous home sale, but they didn’t give up on us kept our file current even helping with suggestions all the while making sure we were ok and still on track. We are 70 something’s and our 5th home buy and by far this has been the most professional and smoothest transaction we’ve encountered! We’ve been married 56 years and our only regret is this is our last home and won’t be able to use them again! We would wholeheartedly recommend these fella along with Veterans United to the world if we could. They sure know their job and not only that but they’re compassionate and caring. We were treated with dignity and respect. And we truly thank them for this experience!
VU made this whole process simple and low stress every part works in perfect sync can’t recommend veterans united enough
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Little more info into the earnest money.
Had a very great experience with my first home buying with veterans united. I couldn't have for a better loan team to guide us through the whole process. Would definitely recommend them to anyone interested in buying a home.
The highly professional and knowledgeable team made this process as smooth as it could have possibly been. We will certainly work with Veterans United in the future.
We are overwhelmed with how this team has make everything possible. We are over grateful with all their help and how they made this so simple. You all get the largest thank you we can give.
Excellent app and resources on the app to help conclude the purchase, subsequent utilities installment, etc.
VU website was easy to use. This is the second home we have bought with VU.
