The packages and the handwritten card was a nice touch! No one would bother to do all that nowadays.
Overall the process went well. I do feel that the stress of getting all the questions and requests for paperwork was over the top. I felt like I was under investigation for committing a crime. I literally spent hours and hours retrieving and collecting all the requested information for the mortgage company and then the underwriting dept added to the reporting and paperwork requests.
Understandably, a lot of the requested paperwork was in Florida and we are in Michigan.
It was perfect buying my a home for the first time is crazy alot to do and alot of paperwork but they made it easy on me and they were all amazing to work with and talk to
This team was absolutely amazing. Give them a raise
I'm so thankful for the team at Veterans United! Danny and Carly were total rockstars in providing all of the most accurate information that I needed throughout the process. I will definately be telling my fellow veterans about this amazing VA Loan team that is just a call or email away. Thanks again!!
Thanks everyone!
My loan process was a little more difficult than most as I had a lot of special circumstances surrounding getting approved. However, Jaime and Natalie were both great at keeping me well informed. They had excellent communication skills and really worked hard to get me a better interest rate. I’m very pleased to be switching over to Veterans United as my new mortgage company, since my experience with them was wonderful.
The app makes everything so convenient. I appreciate Veterans United and all their hard work! Thank you.
This whole team kept us on track and we’re well informed, and communicative through the whole process.
Veteran United is not just my go-to mortgage company because of its products. I value its officers to act as my fiduciary. I always come out better when closing on a transaction with them.
This is not the first or second time we’ve worked with VU for our Home Loan. Third time and we are yet again blown away at the ease of care, professionalism but also team feel when it comes to buying a home. We never felt alone in this process. We could always message (yes text, along with call or email) if we had questions. We had their support constantly through the entire purchase from start to finish and beyond. There’s a reason we keep coming back to Veteran’s United and the biggest reason is that we’re never disappointed when we do.
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Veterans United was able to work through adversities flawlessly. My team was also extremely transparent and kept me informed throughout the entire process. This was my first home and the buying process was similar to going to the grocery store with a list of things to buy then going through self checkout. The mobile app was simple and user friendly. So far I have recommended Veterans United to all of my military friends. I would also like to give a huge thank you to my team for making home buying as easy as going to grocery store without the long checkout lines! Stay blessed!
Im thankful for the team at Veterans United. From Drew, Casey, Heather and the rest. It was a very good experience having them taking care of my loan. Will definitely recommend and will do it again.
Again the whole process was made easy by an involved team that was more than willing to go the extra mile if needed
i was having a very stressful time with my husband having major surgery and trying to buy a new home, but everyone was very helpful and worked with me
Very helpful staff
