never was there a moment were i did not was going on very responsive and fast acting team made this painless for me
The only ding and the reason it wasn’t a 10 was your underwriters. At one point they almost caused me to completely stop the process and go back to NFCU. Their communication was poor, put me behind the eight ball twice. With both of our credits being 800+ and zero late or missed payments I expected better. In the end it all worked out, but should not have been such a stressful endeavor. If Andrea and Jarrett hadn’t made me feel like they were working so hard to help me, I wouldn’t be recommending VU to anyone, they were your saving graces.
The entire team I worked with helped incredibly with the entire process. They answered all my questions and made home buying as stress-free as possible, especially with being a first time home buyer. Thank you again to all of them.
My fianc
I am totally wordless I am so great ful I don't know how to speak today so I'll just leave it at thank you
I was raised with the "American dream" theory. Grow up, get a career, start a family and then buy a house. I have strived to accomplish this my entire life. I accomplished and achieved working hard, getting a career and having a family. I didn't understand just how hard it was to buy a home. I struggled so long without success. I began to think that I would never achieve the full American dream. That was until I got in touch with Veterans United. The gave me the time and helped me learn about credit and helped me to gain the tools I needed to work towards achieving what I always dreamed of but couldn't do. They were patient understanding and helped me to gain the knowledge I needed to pursue my dream and make it become a reality. They didn't do it for me but they made sure I had the tools to make it happen. Where I fell short they encouraged me and helped me to stay on track and made sure I learned and achieved my dream. I don't have the words to thank Zach, Shari, Kyle and Jeremy enough. They made it come true. I am living in my first home!! I was able to purchase my very own home thanks to all the hard work from Veterans United!!
Veterans United changed our lives forever. From the first contact we had with Danny through all the paperwork required (Thank You Jill for being awesome) to close, Veterans United treated us like family. We are forever indebted.
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Simply put, if you want the best service, then go with the best. We felt our needs and concerns were being met. We felt that we mattered!
The entire team was amazing throughout this process. Made it very easy and understandable for me. The "To-do" list is a remarkable tool!
