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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,187

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 409,187 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Everyone did great and were really friendly !!!

headshot image of Travis Pfaff

Loan Officer: Travis Pfaff

NMLS# 2243656

5 out of 5 Stars
Would Recommend
headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

4.5 out of 5 Stars
Would Recommend

Ms Renee with the financial team worked diligently in our whole process and made it possible to get our closing done as requested and met the challenges. Thanks again Ms Renee.

headshot image of Erik Stirens

Loan Officer: Erik Stirens

NMLS# 2103998

5 out of 5 Stars
Would Recommend
headshot image of Chris Porter

Loan Officer: Chris Porter

NMLS# 1827569

5 out of 5 Stars
Would Recommend

I couldn't have done this without them. I've tried to work with many and never got there. The team was creative, helpful and courteous. Thank you so much!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Michael Schneider

Loan Officer: Michael Schneider

NMLS# 977211

5 out of 5 Stars
Would Recommend
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

The Veterans United team was the most easy and best team I ever worked with and this was the fourth house I purchased but first time using them. Looking back I’d use them for the other purchases and will definitely be using them again should I ever buy another house

headshot image of Zack Schwartz

Loan Officer: Zack Schwartz

NMLS# 1956969

5 out of 5 Stars
Would Recommend

Whoever was supposed to take care of forwarding our mail never contacted the PO. Nothing has been forwarded

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

Very professional and very helpful great experience for a first time home buyer

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Wonderful experience. Nick and team are the reason this is my third time using VU and will continue to do so in the future

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

4.5 out of 5 Stars
Would Recommend

Excellent service all over from the 1st day to last

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

We had a wonderful experience, the entire process was great. We were able to get the home that we wanted thanks to the generosity of a fellow veteran.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

4.5 out of 5 Stars
Would Recommend
headshot image of Jeffery James

Loan Officer: Jeffery James

NMLS# 1721094

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5 out of 5 Stars
Would Recommend

Veterans United is a great company if you are looking to buy a home!

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

it was a real pleasure doing business with Julia and Sarah. They were very professional and at times funny to talk to, love the interaction.

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend

I went in having no idea what I was doing because it was my first time buying. VU answered all of my questions no matter how ridiculous they were and how big or small they were, in a matter of minutes every time. Knowing I wasn’t their only client and still showing me as much dedication they did absolutely blows my mind. The most friendly and caring and supportive people I have ever worked with in a super stressful process. They were the relief I needed. 100/10 recommend them. Also the best rate I could find. So on top of being amazing, their rate was the best I found.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

4.5 out of 5 Stars
Would Recommend
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

4 out of 5 Stars
Would Recommend
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

3.5 out of 5 Stars
Would Recommend

The process should have been a lot smoother. The time it took to complete the to-do list caused me to loose a nice property because the owners said it was taking to long. We are very happy with the place we ended up with.
For a Veteran, the interest rates are way to high. Thought we, being Veterans would get a lower rate but when all is said and done, we are paying the same or higher rates than a conventional mortgage. Interest rates should be set at 3 to 4 percent for all Veterans. We went in a served our country to the best of our ability and some of us did not get to come home, for those of us that did, give us some kind of break.

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend

The absolute best in professionalism, knowledge, and hospitality. We never felt abandoned and never had to wait for answers. Their time management was excellent!!! They cared for us like we were their family. Awesome!!!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

4.5 out of 5 Stars
Would Recommend

Better communication regarding closing dates between realtors, etc. Also heads up on payment methods for closing didn't know we needed cashier's check. Thanks

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

More Reviews

See all 409,187 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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