Purchasing your first home can evoke a range of emotions, from excitement to apprehension. However, with the guidance of a capable team, such as Katie's Loan Team, you can rest assured that every step of the process will be properly attended to. Katie's team ensures that you feel included in the decision-making and addresses any concerns you may have, making the experience invaluable. I can confidently say that they are the pinnacle of their profession, and I am tremendously grateful for their exceptional services.
1st and foremost I would like to thank God for this golden opportunity, my family and a Great big Shout out to JOSH Kirby and his team, and Kathy.
Once agin, another seamless home purchase thanks to Jeff Magsamen and his team. I like that this time that have added the concierge component, very nice touch. I would also like to give a special thanks to Christie Thompson who greatly helped me to understand and translate the paperwork on my “off days". She was simply amazing though out the entire process! Thanks to Veteran’s United me and my two dogs are getting settled into our new home.
The process was so easy. I absolutely loved being able to just be told what to sign and it being readily available on the portal. I felt like I could ask any questions I needed to, no matter how silly it might be. It was amazing how quick everyone worked as well. Stephanie explained everything in great detail. When I was worried about anything Stephanie made sure that I understood what was going on, and how things worked. I absolutely loved working with everyone!!
Company was great to work with. There were some communication issues but nothing that didn't get cleared up immediately.
We are happy with how Veterans United Loan Agency. They truly do all the work for their clients. Great job Veterans United in helping the Edwards family.
We had a rough close due to unforeseen situations. The team we had work tirelessly to make sure we where taken care of. I would not wish for a more efficient team.
Veterans United was the best decision I’ve made since joining the Army when I was 18.
I just wanna say thank you to the team at Veterans united they are amazing folks, when they say they will do everything they can to get you in a house they mean. The team bent over backwards for me and really showed how much they care about us veterans. Thanks again
With a company that is working with veterans regularly I would have expected them to know and warn us about somethings needing to be done. I had issues with getting call backs at one point I called 3 days in a row before I got ahold of someone to ask questions about information they needed. I left amessage each day and I only talked to them because they finally answered. I even tried texting. This was about a document that they sent to my realtor to have me sign because they were trying to get it in the portal. So they gave personal information including Social Security Number to my realtor that I never authorized. Then at the end they need us to sign something that we got to them on Wednesday ight or Thursday morning before the original closing date of Monday 5/15/23 knowing it would take the VA could take 10 business days to authorize it. My realtor was requesting to know if we would close on the 15th with the team and they never got back to her I called and had a priority message sent for them on Friday and Saturday to let us know so we could do the paperwork to make sure we could extend to closing date. They never got back to us. That paperwork that needed to be sent to the VA was not submitted on thier side till Tuesday the 16th after closing. I called the VA Wednesday morning to make sure they had it to see what could be done on getting it rushed and they had not received it yet. So I had to call the team again to get that rushed over to them. I will say on a positive note the team is friendly and nice. They did start off great, and I received 2 wonderful gift sets one that had something for me and the house and the other gift with something for our dog. I do appreciate your help for getting our first home.
Veterans United Team was full of home buying professionals. Absolutely recommend for first time home buyers and more. Couldn’t have done it without their entire team.
This was the great experience and I would recommend it to all the veterans and I want to say to you Veterans United thank you very much.
Very attentive and knowledgeable. She helped me through every step of the process and answered all my questions without delay. This is my second time using Taylor, and her and her team were amazing! Highly recommend using her and I will refer her to anyone I know needing a VA loan. Thank you for all you do.
The whole team was amazing! I felt truly cared for and like I was taken care of at every turn. Thank you all so much for everything!
This is our 5th home to purchase and first time using Veterans United. Our loan officer and his team were amazing and kept in constant contact throughout the process. The knowledge Veterans United provides for you through videos and other resources is very helpful. For the first time I felt more involved in the loan process than with any other home we’ve purchased. I will and have already recommended Veterans United to other fellow veterans.
I'm so happy to finally have what I need most in my life now, a permanent base, a permanent shelter with a furnace, and a home for my dogs. Thank you, thank you, thank you for the tears of joy.
This was a great team to work with. Because of my work schedule a lot of it was done by text but, it worked out well. I’d highly recommend Veteran's United to those who are trying to buy a home.
